

The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Chris was very quick and responsive. Whenever we had a question he would have it answered within the day. I will definitely be recommending any of my friends who are buying a home in the future to get in contact with Chris.
Reply from CHRIS TAYLOR
June 10th, 2024 12:21 PM
I'm truly grateful for your kind words, Joshua. It was my pleasure to assist you and ensure that all your queries were answered promptly. I'm thrilled to hear that you'd recommend me to your friends looking to purchase a home. That's the highest...
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Good communication and patience.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I appreciate your positive feedback, Cynthia. Communication and patience are indeed key in navigating the mortgage process. I'm glad you found these aspects beneficial during our collaboration. Your 4.50-star rating means a lot to me and the...
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Chris and his team worked extremely quickly on a very fast closing. Everything went smoothly despite the tight time frame
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm really glad to hear that you had an excellent experience with us, John! We always strive to deliver top-notch service, and your feedback validates the hard work we put in every day at Alcova Mortgage. The whole team appreciates your kind...
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Chris and team were in regular contact, kept me informed of status and any issues. The app made it easy too. Great experience.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you so much, Shelly, for your kind words! I'm thrilled to know you had a great experience with our team at Alcova Mortgage. Your feedback regarding our regular contact and the ease of using our app is greatly appreciated. We strive to...
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Fantastic communication, great staff, when things went differently than expected Chris and his team always had a solution
Reply from CHRIS TAYLOR
July 1st, 2024 08:12 PM
I'm genuinely thrilled to hear your positive feedback, Thomas. Ensuring excellent communication and providing solutions, even when things do not go as planned, is what my team strives for at ALCOVA Mortgage. Thank you for acknowledging our...
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Chris was upfront and professional. He patiently answered our questions.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm absolutely thrilled to hear your feedback, Scott. It was my pleasure to assist you and clarify any queries you had during the process. Your satisfaction is my top priority, and I'm glad I could provide you with a professional service that...
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Chris, Shelley and Ashley were always very nice when we had a question or had to submit items for the application. None of our questions were too much trouble for them. Every submission was professional applied to our file so that our settlement...
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
Hi Peri, I really appreciate your kind words and the stellar rating you've given us. It's always our aim to provide the best service we can, and it's reassuring to hear that you found our team - Shelley, Ashley and myself - to be always ready...
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Always calm, patient and available
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thanks for the stellar review, Patrick! It's great to know you felt supported during the loan process with Alcova Mortgage. Being available and keeping things stress-free for my clients is a priority for me. Looking forward to working with...
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Quick to respond, able to answer my questions even if they seemed a bit dumb at times, and very understanding of a first time homebuyer in this process. Thank you!
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Hey Daniel, really appreciate your review and giving a 4.5-star rating. No question is dumb, and I'm glad I could assist and make the process easier for you as a first-time homebuyer. Your feedback means a lot and helps me to better serve all...
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Chris was so incredible to work with! Chris and his team were very responsive, organized, and helpful through the entire process.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I am deeply appreciative of your kind words, Erin. It's wonderful to hear that you found our service responsive, organized, and helpful. That's exactly what we strive for at Alcova Mortgage! Your feedback means a lot to us, and it was a pleasure...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance