The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Keeping us informed on everything. But my wife did a lot of talking to you, but everything was great 👍
Ashley is a great communicator and set my nerves at ease during the whole process because she took the time to explain things to me I didn't understand as a first time home buyer! 100% recommend.
Reply from Ashley Luster
September 24th, 2026 05:43 PM
Bethany, I'm pleased to hear that my communication helped ease your nerves during the home buying process. It's important to me to ensure first-time buyers feel informed and comfortable, and I'm glad I could assist you in that way. Thank you...
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Gustavo Castillo was truly exceptional from beginning to end. Our home loan process was not always easy, and we faced several roadblocks along the way, but Gustavo never gave up on us. His persistence, patience, and determination made a huge...
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Reply from Gustavo Castillo
September 19th, 2026 06:30 PM
Alexander,Thank you so much for taking the time to share such a thoughtful and generous review. Reading your words truly means the world to me.Navigating the mortgage process when unexpected roadblocks pop up can certainly be stressful, but...
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She was very open and communicative and it really seemed like she wantwd to help us get the best deal we could/save us as much money as possible!
Reply from Ashley Luster
September 21st, 2026 04:38 PM
Christian, I appreciate your kind words and am glad to hear that my openness and communication made a positive impact. At ALCOVA Mortgage, helping clients find the best deal and saving money is always a priority for me.
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Bill and his team worked very hard to get me in the house I so wanted even when things weren't going quite my way he helped me get through it. He was there every step encouraging me that everything was going to be ok. Now i have my own home...
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Reply from Bill Jones
September 16th, 2026 01:30 PM
Thank you Deborah!!!
Brenda was on top of her game. When we which houses with only 2 1/2 weeks left it's close on the same date. She was on top of any issues that came up and help us though them fast. Thank you again Brenda highly enjoyed and will refer you every...
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Reply from Brenda Clodfelter, NMLS ID#917498
September 11th, 2026 01:40 PM
Thank you so much, Leslie! It was truly a pleasure helping you and your family through the homebuying process. Congratulations on your new home! Welcome to the beautiful North Georgia Mountains! I wish you and your family so many wonderful...
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Brenda provided amazing service. She is knowledgable,super easy to work with, provided great resources, all in a friendly way. Brenda made a stressful process and short timeline go very smoothly with great communication, checking in at every...
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Reply from Brenda Clodfelter, NMLS ID#917498
September 10th, 2026 01:07 PM
Renee, thank you so much for your kind words! It truly means more to me than you know.I know buying a home can feel stressful, especially when you are working with a short timeline, so I am so glad I was able to make the process a little easier...
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Daniel was always very easy to get ahold of and made us feel comfortable throughout the process.
Reply from Daniel Brannon
September 14th, 2026 03:14 PM
Benjamin, I'm happy to know that you felt comfortable and found me accessible during the process. Thank you for your kind words and for trusting me with your mortgage needs at ALCOVA Mortgage.
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Great customer service and communication from the beginning to the end. The transition all the way to closing was amazing!
Reply from Chris Taylor
September 7th, 2026 06:06 PM
John, I appreciate your kind words about the customer service and communication you experienced. I'm glad to hear the transition to closing went smoothly for you.
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No problems.
Reply from Chris Taylor
September 7th, 2026 08:54 PM
Stephen, I'm pleased to hear that you had a smooth experience with no problems. If there's anything more I can do for you, please let me know.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance