The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ashley was so supportive and very active in helping us be able to refinance our mortgage!
for
You guys made sure that I understand what was going on and yall were very patient with me in all things even getting documents signs and the items that were needed to be emailed and or signed!!! I appreciate you guys helping me on my fiist...
read more
for
Your Lender not posted a video of my children without my permission and lying and saying we couldnt get approved thru 8 lenders and making up stuff about our family that wasn't true and posting on social media without our approval
read more
for
Making what felt impossible be possible. I will use Alcova in the future
Reply from Chris Taylor
November 4th, 2026 03:53 PM
I'm pleased to know that I was able to help make the impossible feel possible for you, Ashton. It means a lot that you plan to use ALCOVA Mortgage in the future.
for
Great communication worked hard on timeline for closing on home.
Reply from Chris Taylor
October 28th, 2026 01:52 PM
I'm happy to hear that the communication was great and that I was able to work hard on the timeline for closing on your home, Carl. It was a pleasure to assist you with this process at ALCOVA Mortgage.
for
Easy process
Ashley is a very passionate person who cares about her clients. She goes above and beyond to make sure her clients are satisfied and the job is completed.
Reply from Ashley Luster
October 23rd, 2026 06:32 PM
Eugena, I'm pleased to know that my passion and commitment to client satisfaction have made a positive impact. At ALCOVA Mortgage, going above and beyond for our clients is always a priority.
for
Made the process simple
Reply from Kelli Embler
October 22nd, 2026 06:32 PM
Michael, I'm glad to know that I could make the process simple for you. At ALCOVA Mortgage, my goal is always to provide a smooth and straightforward experience.
Ashley is very professional and shows compassion when she deals with her clients.
Reply from Ashley Luster
October 19th, 2026 05:39 PM
Julius, I appreciate your kind words about my professionalism and compassion. At ALCOVA Mortgage, ensuring a positive client experience is always my priority.
Brenda made everything seem less
Reply from Brenda Clodfelter, NMLS ID#917498
October 15th, 2026 08:03 PM
Thank you so much for your kind words! It was a pleasure working with you, and I’m so glad I could help make the mortgage process feel less stressful. Wishing you all the best in your new home!
1–10 of 529
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance