

The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Chris made the whole process very quick and very simple. I felt taken care of throughout the entire process.
Reply from CHRIS TAYLOR
September 4th, 2024 12:25 PM
I'm thrilled to hear that you found the process quick and simple, Holden. It was my pleasure to be there for you throughout the entire process. I strive to make each customer's experience as seamless as possible and getting a 5-star rating...
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Chris was able to get my finance rate down from 6.5 to 6.25. He kept me up to date with the process. The app also made it much easier for me to follow along.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
So glad to hear that you found the process easy to follow, Paola! I'm always here to help my clients get the best possible rate - seeing your finance rate go down is a win for us both. Appreciate the five-star rating and your kind words. Looking...
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We really had to push to get the best rate and terms. We had quotes from other companies that were much lower. Alcova was able to match, but only with us pushing. Made us feel that they weren’t really working to get us the best deal.
Reply from Chris Taylor
July 9th, 2025 04:12 PM
Thank you for sharing your feedback. We appreciate the opportunity to work with you and thank you again for your honesty—it helps us continue to improve.
Erika is Great, Great, Great. She is professional and excellent at her job. She is now my favorite mortgage loan officer and I will recommend her to my network.
Reply from ERIKA MURILLO
August 16th, 2024 12:58 PM
I'm truly flattered by your kind words, Stephane! It's been an absolute pleasure working with you and I'm thrilled to hear that you're satisfied with the service I provided. Knowing you'd recommend me to your network is the highest compliment...
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Words cannot express how thankful I am to have Nabria advising my lending process. I was on the verge of giving up home buying due to a previous negative experience. Nabria was able to explain the process in detail and was even able to get...
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Reply from NABRIA BECK
August 8th, 2024 07:21 PM
Thank you so much for your kind words, Shayla. It was truly a pleasure working with you and I'm thrilled to hear that your experience with ALCOVA Mortgage was a positive one. I am happy that I could help you navigate the home buying process...
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Ali was amazing. She was ahead of everything. It was the smoothest transaction we had.
Reply from CHRIS TAYLOR
July 18th, 2024 04:21 PM
I'm ecstatic to hear about your positive experience, Jennifer. I'm glad that everything went smoothly for you and I'll make sure to pass on your kind words to Ali. Your satisfaction is our top priority at ALCOVA Mortgage, and we look forward...
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You guys made it all so clear and easy to get all the documents together and signed the whole experience was very smooth and painless.
Reply from CHRIS TAYLOR
July 18th, 2024 01:26 PM
I'm thrilled to hear that you found the process clear and easy, William. Making sure our clients have a smooth experience is our top priority at ALCOVA Mortgage. Thank you for rating us 5 stars, your feedback is truly appreciated. We look forward...
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Hi Chris:Thank you so much for all your solid support. I and my grandson is amagied your support for me and very fast pase of your performances. When I needed you alway your were with me to walk through and You took all my pressure away. You...
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
Hi Hiroko, I'm absolutely thrilled to read your kind words and to know that you and your grandson were pleased with our service. It was truly a pleasure working with you and your family. We strive to provide the best experience for our clients...
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Very quick responses and helped me with my questions.
Reply from CHRIS TAYLOR
July 18th, 2024 04:21 PM
I'm really glad to hear that you found my responses quick and helpful, Sandra. Your positive feedback motivates me to maintain our high standard of customer service here at ALCOVA Mortgage. If you have any more questions in the future, don't...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance