The Taylor Division of ALCOVA Mortgage's Cover Image
The Taylor Division of ALCOVA Mortgage

The Taylor Division of ALCOVA Mortgage

Showing You The Way Home

Charlotte, NC
Company Logo
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • H
    Holden H
    Gastonia, NC
    Posted on September 1st, 2024 12:22 PM
    Chris made the whole process very quick and very simple. I felt taken care of throughout the entire process.
    Reply from CHRIS TAYLOR
    September 4th, 2024 12:25 PM
    I'm thrilled to hear that you found the process quick and simple, Holden. It was my pleasure to be there for you throughout the entire process. I strive to make each customer's experience as seamless as possible and getting a 5-star rating...
    read more
  • for
    Chris Waggett
    Encompass
    P
    Paola M
    Clayton, NC
    Posted on August 23rd, 2024 12:45 PM
    Chris was able to get my finance rate down from 6.5 to 6.25. He kept me up to date with the process. The app also made it much easier for me to follow along.
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    So glad to hear that you found the process easy to follow, Paola! I'm always here to help my clients get the best possible rate - seeing your finance rate go down is a win for us both. Appreciate the five-star rating and your kind words. Looking...
    read more
  • A
    Adam H
    Matthews, NC
    Posted on August 17th, 2024 11:08 AM
    We really had to push to get the best rate and terms. We had quotes from other companies that were much lower. Alcova was able to match, but only with us pushing. Made us feel that they weren’t really working to get us the best deal.
    Reply from Chris Taylor
    July 9th, 2025 04:12 PM
    Thank you for sharing your feedback. We appreciate the opportunity to work with you and thank you again for your honesty—it helps us continue to improve.
  • for
    Erika Murillo
    Encompass
    S
    Stephane K K
    Charlotte, NC
    Posted on August 13th, 2024 12:56 PM
    Erika is Great, Great, Great. She is professional and excellent at her job. She is now my favorite mortgage loan officer and I will recommend her to my network.
    Reply from ERIKA MURILLO
    August 16th, 2024 12:58 PM
    I'm truly flattered by your kind words, Stephane! It's been an absolute pleasure working with you and I'm thrilled to hear that you're satisfied with the service I provided. Knowing you'd recommend me to your network is the highest compliment...
    read more
  • for
    Nabria Beck
    Persona migrate verified
    S
    Shayla W
    Charlotte, NC
    Posted on August 5th, 2024 07:19 PM
    Words cannot express how thankful I am to have Nabria advising my lending process. I was on the verge of giving up home buying due to a previous negative experience. Nabria was able to explain the process in detail and was even able to get...
    read more
    Reply from NABRIA BECK
    August 8th, 2024 07:21 PM
    Thank you so much for your kind words, Shayla. It was truly a pleasure working with you and I'm thrilled to hear that your experience with ALCOVA Mortgage was a positive one. I am happy that I could help you navigate the home buying process...
    read more
  • J
    Jennifer L B
    Fort Mill, SC
    Posted on July 15th, 2024 05:13 PM
    Ali was amazing. She was ahead of everything. It was the smoothest transaction we had.
    Reply from CHRIS TAYLOR
    July 18th, 2024 04:21 PM
    I'm ecstatic to hear about your positive experience, Jennifer. I'm glad that everything went smoothly for you and I'll make sure to pass on your kind words to Ali. Your satisfaction is our top priority at ALCOVA Mortgage, and we look forward...
    read more
  • W
    William D B
    Fort Mill, SC
    Posted on July 15th, 2024 01:23 PM
    You guys made it all so clear and easy to get all the documents together and signed the whole experience was very smooth and painless.
    Reply from CHRIS TAYLOR
    July 18th, 2024 01:26 PM
    I'm thrilled to hear that you found the process clear and easy, William. Making sure our clients have a smooth experience is our top priority at ALCOVA Mortgage. Thank you for rating us 5 stars, your feedback is truly appreciated. We look forward...
    read more
  • for
    Chris Waggett
    Encompass
    H
    Hiroko I S
    Durham, NC
    Posted on July 10th, 2024 09:28 PM
    Hi Chris:Thank you so much for all your solid support. I and my grandson is amagied your support for me and very fast pase of your performances. When I needed you alway your were with me to walk through and You took all my pressure away. You...
    read more
    Reply from Chris Waggett
    July 1st, 2026 04:25 PM
    Hi Hiroko, I'm absolutely thrilled to read your kind words and to know that you and your grandson were pleased with our service. It was truly a pleasure working with you and your family. We strive to provide the best experience for our clients...
    read more
  • S
    Sandra D
    Charlotte, NC
    Posted on July 5th, 2024 01:53 PM
    Very quick responses and helped me with my questions.
    Reply from CHRIS TAYLOR
    July 18th, 2024 04:21 PM
    I'm really glad to hear that you found my responses quick and helpful, Sandra. Your positive feedback motivates me to maintain our high standard of customer service here at ALCOVA Mortgage. If you have any more questions in the future, don't...
    read more
  • for
    Chris Waggett
    Encompass
    V
    Vinay M G
    Fuquay Varina, NC
    Posted on June 21st, 2024 02:57 PM
    Nothing specific coming to mind.
  • 371–380 of 512
    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance