

The Taylor Division of ALCOVA Mortgage
Showing You The Way Home
Charlotte, NC

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Great job!
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you Nick, your feedback means a lot! I'm glad to hear that you had a positive experience with your conventional loan. It's my goal here at Alcova Mortgage to offer the best service possible. I'm glad to know that I was able to meet your...
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Chris, Shelley, and Rachel were wonderful to work with and did their utmost to make our process smooth and simple. I appreciate all the hard work that went into their efforts and the kind and compassionate communication they had with me. A...
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you, Clay, for the great feedback on your customer experience. The team and I truly appreciated the opportunity to work with you and Sarah! Enjoy your new home. :-)
Wise counsel and fantastic client services. Chris and his team made the process smooth and seamless.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you, Sherri! I certainly appreciate the partnership.
Chris was right on top of everything and I appreciated all the updates along the way
Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you, Sherry! I certainly appreciate your partnership and the opportunity to work with your clients.
Chris, Shelley, and Ashley were awesome. Couldnt ask any more of them. Thanks team.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm thrilled to hear that you had a great experience with us, Nathaniel. It was truly a pleasure to serve you. Your kind words regarding myself, Shelley, and Ashley really mean a lot. We always strive to deliver the best service and we're pleased...
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Everyone was on top of their particular area of expertise. Only snag was we had to track down keys all day at closing. Big misunderstanding of where owner left them. Had to make multiple calls and trips back and forth to finally find they’d...
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
Thank you, Kelsie, for your candid feedback. I am delighted to hear that your experience with the purchase process at Academy Mortgage was smooth and straightforward. I apologize for the confusion on the day of closing regarding the keys. I...
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Chris and his team made my loan experience so smooth! They were in communication with me every step of the way, and that gave me confidence that everything was being handled correctly. Chris is so personable and competent that I never had to...
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Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm overjoyed to hear we could provide such a positive loan experience for you, Carol, and that our communication gave you confidence. Ensuring our clients feel secure and informed throughout the process is a top priority at Alcova Mortgage....
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From initial client introduction through the final funding of the loan, Chris and his team were always there to answer questions and assist my clients every step of the way. I can not recommend them enough!!
Communication, knowledge and providing next steps and expectations to BOTH me and the client.
Reply from Chris Waggett
July 1st, 2026 04:25 PM
I'm incredibly grateful for your kind words and 5-star review, Crystal! I aim to provide clear communication, comprehensive knowledge, and to keep all my clients well-informed about the next steps and expectations. It's great to hear that you've...
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Overall knowledgeable about loans
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance