St. Louis — 4.94★ Mortgage Loan Officer in Saint Charles, MO

Chris was very personable and provided excellent guidance to us

Reply from Chris Stecher

August 20th, 2023 03:40 PM

Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.

Shad is by far the best loan officer we have ever worked with! He is extremely knowledgeable and detail oriented, and his communication is excellent. We look forward to working with him again in the future.

Reply from Shad Lager

August 19th, 2023 12:21 PM

Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!

This was our 4th time using Russ Bray through First State Mortgage. We love First State Bank and were fortunate enough Russ answered that first call, and from our first loan to our last Russ has treated us like family. Well, we are practically...

Reply from Owner

August 22nd, 2023 01:41 AM

Thank you for the kind words and the five stars, Jeanne! We’re so happy your experiences with Russ and  First State Bank Mortgage have always gone so smoothly. We love providing excellent service to awesome customers like you.

This was our 4th time using Russ Bray through First State Mortgage. We love First State Bank and were fortunate enough Russ answered that first call, and from our first loan to our last Russ has treated us like family. Well, we are practically...

This was our 4th time using Russ Bray through First State Mortgage. We love First State Bank and were fortunate enough Russ answered that first call, and from our first loan to our last Russ has treated us like family. Well, we are practically...

This was our 4th time using Russ Bray through First State Mortgage. We love First State Bank and were fortunate enough Russ answered that first call, and from our first loan to our last Russ has treated us like family. Well, we are practically...

Reply from Owner

October 3rd, 2023 12:00 AM

Thank you for the kind words and the five stars, Jeanne! We’re so happy your experiences with Russ and  First State Bank Mortgage have always gone so smoothly. We love providing excellent service to awesome customers like you.

The communication and knowledge were exceptional.

Reply from Matt & Betsy Maassen

August 14th, 2023 05:10 PM

Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.

Shad was very communicative and timely in providing all documentation for our loan. He answered all of our questions very quickly and we appreciated that he showed up to our closing in person.

Reply from Shad Lager

August 14th, 2023 12:40 AM

Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.

Shad and Beau were extremely prompt and helpful with the many questions we had during our first home purchase. Working through a tough market, they kept constant communication and kept us ahead of schedule the entire way to make for a smooth...

Reply from Shad Lager

August 12th, 2023 08:33 PM

Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.

Rick was amazing.

Reply from Rick Whisman

August 7th, 2023 04:18 PM

Kirsten, thanks so much for feedback! It is a team effort for sure. Enjoy your new home!

St. Louis, Saint Charles, MO