Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
There were alot of issues getting the correct documentation from the bank. Seems like I did alot of leg work that I didn't have to do in the past.
Reply from Kim McClurg, Ruoff Mortgage
April 9th, 2025 08:36 PM
Thank you for sharing your experience, Cheryl. I apologize for any inconvenience you faced with the documentation process. I understand how important a smooth process is, and I appreciate your patience and effort. If there's anything more I...
read more
The communication is had with Kim. Believe it or not at 73 this was my first home buying experience and yes there were time I was nervous but Kim took control and made me feel relaxed. I reme.ber she even called me on a weekend to answer a...
read more
Reply from Kim McClurg, Ruoff Mortgage
April 9th, 2025 02:04 PM
I'm glad to hear that I could assist you during your first home buying experience and help ease any nerves you had. It's great to know that my communication efforts, even on the weekends, were appreciated. Thank you for your kind words and...
read more
Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Adam S
Reply from Owner
April 9th, 2025 01:15 PM
Thank you for the great review Adam! I was so happy to help you purchase your new home!
Joel made the experience top notch. I expressed all my worries and had him working after hours to settle my fears . he broke down the numbers in a way the average person can understand, and in my opinion, went way above and beyond . I can't...
read more
Reply from Joel Koziol, Ruoff Mortgage
April 9th, 2025 01:15 PM
I'm thrilled to hear that I could make your experience top notch and provide clarity on the numbers. It was my pleasure to assist you and address your concerns. Your kind words about my efforts are greatly appreciated. If you have any further...
read more
Becky was so awesome to work with. It was my wife and I's first homebuying process, and she helped make it seamless. Her personality was perfect for us, she matched our energy and excitement, and her responsiveness was second to none (even...
read more
Becky was so awesome to work with. It was my wife and I's first homebuying process, and she helped make it seamless. Her personality was perfect for us, she matched our energy and excitement, and her responsiveness was second to none (even...
read more
Reply from Becky Freeman, Ruoff Mortgage
April 8th, 2025 03:52 PM
haha, you guys are so sweet!! And EASY to work with! Enjoy your new home!
Becky was fantastic! She was so easy to work with! From the beginning approval process all the way through to closing. She answered our questions, was organized, prepped us ahead for everything we needed to help make our first home buying process...
read more
Becky was fantastic! She was so easy to work with! From the beginning approval process all the way through to closing. She answered our questions, was organized, prepped us ahead for everything we needed to help make our first home buying process...
read more
Becky was fantastic! She was so easy to work with! From the beginning approval process all the way through to closing. She answered our questions, was organized, prepped us ahead for everything we needed to help make our first home buying process...
read more
Reply from Becky Freeman
April 8th, 2025 03:53 PM
Thank you Laurel!! So happy it worked out so well for you guys! It was mostly because you guys are so organized and got me what we needed so quickly! Enjoy your new home!!
for
Fern Hollingshead, Ruoff Mortgage
The communication was great , Fern was very knowledgeable and helpful with our complex loan type. She was very helpful keeping everything up to speed and moving things along with the least amount of stress possible. I also liked being able...
read more
Reply from Fern Hollingshead, Ruoff Mortgage
April 4th, 2025 08:32 PM
I'm thrilled to hear that the communication met your expectations and so pleased you trusted me with your purchase journey. It's great to know that the online document signing made the closing process smoother for you. I hope you enjoy your...
read more
981–990 of 2478
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us