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Southwest Michigan in Fort Wayne, IN

Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Miranda P
    Saint Joseph, MI
    Posted on April 3rd, 2025 02:40 AM
    Good communication
    Reply from Stacy Deitrich, Ruoff Mortgage
    April 7th, 2025 05:53 PM
    I'm glad to hear that you were satisfied with the communication throughout the process. It was a pleasure working with you, and if you have any further questions or need assistance, please feel free to reach out.
  • J
    Jason B P
    NILES, MI
    Posted on April 2nd, 2025 11:06 PM
    Nella was very quick to respond throughout the entire process wand was very knowledgeable
    Reply from Nella Butchbaker, Ruoff Mortgage
    April 13th, 2026 08:44 PM
    I'm glad to hear that you found my responsiveness and knowledge helpful throughout the process. Your feedback is greatly appreciated, and I'm pleased to have been able to assist you.
  • R
    Rylee P
    NILES, MI
    Posted on April 2nd, 2025 11:02 PM
    As first home buyers Nella and the Ruoff team were great to communicate with and turn to for advice. The industry is quick, but Nella was reassuring throughout the whole experience.
    Reply from Nella Butchbaker, Ruoff Mortgage
    April 13th, 2026 08:44 PM
    I'm thrilled to hear that your first home buying experience was positive and that I could provide the reassurance you needed. It was a pleasure working with you, and I'm glad the Ruoff Mortgage team and I could assist throughout the process....
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    Kim Connors, Ruoff Mortgage
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    Scott B
    Posted on April 2nd, 2025 08:10 PM
    Kim is amazing awesome person love her
    Reply from Owner
    April 16th, 2025 04:56 PM
    Scott. It was a pleasure assisting you, and I truly appreciate your kind words. You were amazing to work with. Please contact me if you need anything.
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    Kim Connors, Ruoff Mortgage
    Encompass
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    Scott D B
    Jackson, MI
    Posted on April 2nd, 2025 08:10 PM
    Kim is amazing awesome person would recommend her to everyone
    Reply from Kim Connors, Ruoff Mortgage
    April 2nd, 2025 08:20 PM
    I'm happy to hear that you had such a positive experience, Scott. It was a pleasure working with you, and I truly appreciate your recommendation.
  • for
    Fern Hollingshead, Ruoff Mortgage
    Encompass
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    Rebecca A L
    Dowagiac, MI
    Posted on April 2nd, 2025 07:09 PM
    Fern was EXCELLENT at communicating everything we needed to do step by step.
    Reply from Fern Hollingshead, Ruoff Mortgage
    April 2nd, 2025 07:18 PM
    I'm thrilled to hear that you found the communication clear and helpful throughout the process. It was a pleasure to work with you on this journey. I hope you and Nick enjoy your home for many years to come!
  • M
    Marisa A H
    Taylor, MI
    Posted on April 2nd, 2025 05:18 PM
    I loved and really appreciated how much everyone helped me. My process was very stressful and alot but they helped so much and alwasys kept me up to date. Ed and Becky were AMAZING
  • for
    Alex Scheske, Ruoff Mortgage
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    Cathy R
    Posted on April 2nd, 2025 02:08 AM
    My husband and I were very happy with our experience with Alex. The process was seamless. He helped us save hundreds a month. We highly recommend Alex for all of your financing or refinancing needs!
    Reply from Owner
    August 14th, 2025 05:17 PM
    Dropping down to 15 years is such an adult move! I can't wait to hear you're mortgage free
  • for
    Ruoff Mortgage - Grand Rapids
    Encompass
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    Lauren B
    Holland, MI
    Posted on April 1st, 2025 05:22 PM
    Excellent communication and throurouly explained everything!
    Reply from Travis Gregg, Ruoff Mortgage
    April 4th, 2025 12:13 AM
    So glad you were happy with the communication and the thorough explanations . It was a pleasure assisting you both with the home loan process. Thank you for your positive feedback and congrats on your first home!
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    Christy Linn, Ruoff Mortgage
    Encompass
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    Lucas S C
    Union, MI
    Posted on April 1st, 2025 03:44 PM
    Even when there were some hiccups in the process, Ruoff worked dilligently and quickly to remedy the issue and help me get my house.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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