

Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Good communication
Reply from Stacy Deitrich, Ruoff Mortgage
April 7th, 2025 05:53 PM
I'm glad to hear that you were satisfied with the communication throughout the process. It was a pleasure working with you, and if you have any further questions or need assistance, please feel free to reach out.
Nella was very quick to respond throughout the entire process wand was very knowledgeable
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm glad to hear that you found my responsiveness and knowledge helpful throughout the process. Your feedback is greatly appreciated, and I'm pleased to have been able to assist you.
As first home buyers Nella and the Ruoff team were great to communicate with and turn to for advice. The industry is quick, but Nella was reassuring throughout the whole experience.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I'm thrilled to hear that your first home buying experience was positive and that I could provide the reassurance you needed. It was a pleasure working with you, and I'm glad the Ruoff Mortgage team and I could assist throughout the process....
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Kim is amazing awesome person love her
Reply from Owner
April 16th, 2025 04:56 PM
Scott. It was a pleasure assisting you, and I truly appreciate your kind words. You were amazing to work with. Please contact me if you need anything.
Kim is amazing awesome person would recommend her to everyone
Reply from Kim Connors, Ruoff Mortgage
April 2nd, 2025 08:20 PM
I'm happy to hear that you had such a positive experience, Scott. It was a pleasure working with you, and I truly appreciate your recommendation.
Fern was EXCELLENT at communicating everything we needed to do step by step.
Reply from Fern Hollingshead, Ruoff Mortgage
April 2nd, 2025 07:18 PM
I'm thrilled to hear that you found the communication clear and helpful throughout the process. It was a pleasure to work with you on this journey. I hope you and Nick enjoy your home for many years to come!
I loved and really appreciated how much everyone helped me. My process was very stressful and alot but they helped so much and alwasys kept me up to date. Ed and Becky were AMAZING
My husband and I were very happy with our experience with Alex. The process was seamless. He helped us save hundreds a month. We highly recommend Alex for all
of your financing or refinancing needs!
Reply from Owner
August 14th, 2025 05:17 PM
Dropping down to 15 years is such an adult move! I can't wait to hear you're mortgage free
Excellent communication and throurouly explained everything!
Reply from Travis Gregg, Ruoff Mortgage
April 4th, 2025 12:13 AM
So glad you were happy with the communication and the thorough explanations . It was a pleasure assisting you both with the home loan process. Thank you for your positive feedback and congrats on your first home!
Even when there were some hiccups in the process, Ruoff worked dilligently and quickly to remedy the issue and help me get my house.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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