Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(2,478)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Loan Officer was not professional

Reply from Allen Johnson

May 21st, 2025 12:09 PM

Thank you for sharing your feedback, Paul. We’re glad we had the opportunity to connect with you directly and better understand your experience. We are always looking for ways to improve and have taken note of your feedback regarding communication...

We had dealt with a few different lenders through our home buying process , Kim was hands down the best, she went above and beyond even helping our seller figure out an issues with their next purchase at our closing.

Reply from Kim Connors, Ruoff Mortgage

May 4th, 2025 02:59 AM

I'm thrilled to hear that you had such a positive experience. It was my pleasure to assist you throughout your home-buying process and to help with the seller's situation as well. Thank you for your kind words and for choosing Ruoff Mortgage....

Willing to explain and make sure i had no doubts.

Reply from Alex Scheske, Ruoff Mortgage

August 14th, 2025 05:18 PM

Carlos, thank you for sharing your experience. I'm glad to hear that I could help clarify things and ensure you felt confident throughout the process. It's important to me that my clients have all the information they need, without any lingering...

Will always got back to me right away and made sure i was ready for the next step with no surprises .

Reply from Will Strauss

May 10th, 2025 03:54 PM

I'm glad to hear that I could provide prompt responses and ensure a smooth process for you. It was a pleasure assisting you, and I appreciate your positive feedback.

Speed of the process, essy to use website, Tammy is excellent lian office

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

I'm thrilled to hear that you found the process speedy and the website easy to use. It was a pleasure assisting you, and I appreciate your kind words about my work. If you have any further questions or need assistance in the future, feel free...

Kim is the best! Made the whole process seamless!

Reply from Owner

May 5th, 2025 07:07 PM

Thank you so much! You were amazing to work with! I wish you much happiness in your new home! Don't ever hesitate to reach out if you need anything.

Kim was so prepared and communicated well. Always willing to help and explain the process to us.

Reply from Kim Connors, Ruoff Mortgage

April 29th, 2025 03:51 PM

Jacob it was my pleasure assisting you and Brandi with your loan. I am glad to hear that you found my preparation and communication helpful. If you need anything please contact me anytime.. Thank you for your kind words.

Fern Hollingshead, Ruoff Mortgage has received a review with 5 star rating from Nick L

Reply from Owner

May 29th, 2025 12:00 AM

I'm delighted to hear that you had a positive experience with us, Nick. It was a pleasure assisting you with your mortgage needs. Thank you for the excellent rating and your trust in Ruoff Mortgage. If you have any further questions or need...

Fern Hollingshead, Ruoff Mortgage has received a review with 5 star rating from Corey B

Reply from Owner

April 29th, 2025 12:00 AM

I'm thrilled to hear that your experience was excellent. It was a pleasure assisting you through the mortgage process, and I truly appreciate your positive feedback. If you have any further questions or need assistance in the future, please...

Communication was really good and knowing what we need

Reply from Will Strauss, Ruoff Mortgage

April 29th, 2025 02:55 PM

I'm glad to hear that the communication met your expectations, Laura. Knowing what you need is crucial, and I'm pleased I could assist you effectively. If there's anything else I can help with, please don't hesitate to reach out.

941–950 of 2478

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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