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Southwest Michigan in Fort Wayne, IN

Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
  • B
    Brian R
    JACKSON, MI
    Posted on February 3rd, 2026 04:02 PM
    Everything from start to finish was easy to navigate. Very helpful as this is our family first home purchase.
    Reply from Tonya Neill
    February 3rd, 2026 04:18 PM
    Thank you Brian, it was a pleasure to work with you and Madison. Please reach out if you have any questions.
  • E
    Eric B
    Posted on February 3rd, 2026 03:25 PM
    Working with Kim in a professional manner is a top notch experience. Kim's attention to detail, availability and communication are all factors why I highly reccomend using Kim as your lender for all real estate lending needs.
    Reply from Owner
    February 4th, 2026 04:41 PM
    I'm grateful for your recommendation, Eric. It's rewarding to know that my attention to detail and communication made a positive impact on your experience. Being available and ensuring all aspects of the lending process meet your expectations...
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    Christy Linn, Ruoff Mortgage
    Encompass
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    Adam R
    Centreville, MI
    Posted on February 3rd, 2026 02:22 PM
    Overall communication and clarity and excellent attitudes
    Reply from Christy Linn
    February 13th, 2026 02:22 PM
    I'm pleased to know that you found the communication and clarity to be up to your expectations, Adam. Providing clear information and maintaining a positive approach is always my goal. Should you have any future queries or need further assistance,...
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  • for
    Kim Connors, Ruoff Mortgage
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    Jason C
    Posted on February 2nd, 2026 06:57 PM
    Kim is great to work with! Best mortgage person I have ever dealt with! Highly recommend!
    Reply from Owner
    February 10th, 2026 04:13 PM
    I appreciate your kind words, Jason. It's rewarding to know that your experience was so positive. Thank you for recommending me, and if you need anything else in the future, feel free to reach out.
  • for
    Alex Scheske, Ruoff Mortgage
    Encompass
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    Julian R A
    Burr Oak, MI
    Posted on February 2nd, 2026 04:04 PM
    Alex was super helpful in the entire process. Very easy to contact and get answers to questions I had. will be recommending Alex to anyone I know who needs a mortgage.
    Reply from Alex Scheske, Ruoff Mortgage
    February 4th, 2026 02:23 PM
    Helping a local firefighter buy their home (and sort of a big insurance issue at the end) has GOT to be great karma if my house catches fire. I'm really excited to watch you guys turn this fixer into an incredible forever home
  • A
    Ashley J
    Posted on February 1st, 2026 08:51 PM
    This process was less stressful working with Nella ! She was extremely knowledgeable, went above and beyond!
    Reply from Owner
    February 12th, 2026 10:36 AM
    I'm glad to hear the process felt less stressful for you, Ashley. Knowing that my knowledge and efforts to go the extra mile made a difference means a lot. Thank you for sharing your experience with me at Ruoff Mortgage!
  • A
    Ashley L J
    Battle Creek, MI
    Posted on February 1st, 2026 08:50 PM
    Kept me informed along the journey.
    Reply from Nella Butchbaker, Ruoff Mortgage
    April 13th, 2026 08:44 PM
    It's great to hear you felt informed throughout the process, Ashley. Keeping clients updated is important to me, and I'm glad it made a positive difference in your experience. Thank you for your feedback!
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    Alex Scheske, Ruoff Mortgage
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    Abbie D
    Posted on January 27th, 2026 04:09 PM
    Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
    Reply from Owner
    January 28th, 2026 06:44 PM
    Abbie, helping you and Tyrese but in Westland as first time buyer's was the highlight of my January! I'm so happy we found the right home and that baby stayed put long enough to get you moved in. Wishing you a safe and quick delivery and many...
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  • for
    Alex Scheske, Ruoff Mortgage
    Encompass
    A
    Abbigale D
    Westland, MI
    Posted on January 27th, 2026 04:09 PM
    Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
    Reply from Alex Scheske
    February 4th, 2026 02:24 PM
    Abbie thanks so much for the kind words. I loved getting to meet you guys in Ann Arbor and can't wait for baby to bless your home with cries, stinky diapers, and love.
  • for
    Kim Connors, Ruoff Mortgage
    Encompass
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    Jason A C
    North Adams, MI
    Posted on January 27th, 2026 04:04 PM
    Kim was always accessable whether through email, text, or phone. She was very helpful and kept me up to date on everything. She is also friendly and pleasant to work with.
    Reply from Kim Connors, Ruoff Mortgage
    January 27th, 2026 04:15 PM
    I appreciate your kind words, Jason. I'm glad to hear that my communication and updates were helpful to you. It's important to me to be accessible and supportive throughout the process. If you ever have more questions or need assistance in...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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