

Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Reviews from Web
Everything from start to finish was easy to navigate. Very helpful as this is our family first home purchase.
Reply from Tonya Neill
February 3rd, 2026 04:18 PM
Thank you Brian, it was a pleasure to work with you and Madison. Please reach out if you have any questions.
Working with Kim in a professional manner is a top notch experience. Kim's attention to detail, availability and communication are all factors why I highly reccomend using Kim as your lender for all real estate lending needs.
Reply from Owner
February 4th, 2026 04:41 PM
I'm grateful for your recommendation, Eric. It's rewarding to know that my attention to detail and communication made a positive impact on your experience. Being available and ensuring all aspects of the lending process meet your expectations...
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Overall communication and clarity and excellent attitudes
Reply from Christy Linn
February 13th, 2026 02:22 PM
I'm pleased to know that you found the communication and clarity to be up to your expectations, Adam. Providing clear information and maintaining a positive approach is always my goal. Should you have any future queries or need further assistance,...
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Kim is great to work with! Best mortgage person I have ever dealt with! Highly recommend!
Reply from Owner
February 10th, 2026 04:13 PM
I appreciate your kind words, Jason. It's rewarding to know that your experience was so positive. Thank you for recommending me, and if you need anything else in the future, feel free to reach out.
Alex was super helpful in the entire process. Very easy to contact and get answers to questions I had. will be recommending Alex to anyone I know who needs a mortgage.
Reply from Alex Scheske, Ruoff Mortgage
February 4th, 2026 02:23 PM
Helping a local firefighter buy their home (and sort of a big insurance issue at the end) has GOT to be great karma if my house catches fire. I'm really excited to watch you guys turn this fixer into an incredible forever home
This process was less stressful working with Nella ! She was extremely knowledgeable, went above and beyond!
Reply from Owner
February 12th, 2026 10:36 AM
I'm glad to hear the process felt less stressful for you, Ashley. Knowing that my knowledge and efforts to go the extra mile made a difference means a lot. Thank you for sharing your experience with me at Ruoff Mortgage!
Kept me informed along the journey.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's great to hear you felt informed throughout the process, Ashley. Keeping clients updated is important to me, and I'm glad it made a positive difference in your experience. Thank you for your feedback!
Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
Reply from Owner
January 28th, 2026 06:44 PM
Abbie, helping you and Tyrese but in Westland as first time buyer's was the highlight of my January! I'm so happy we found the right home and that baby stayed put long enough to get you moved in. Wishing you a safe and quick delivery and many...
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Alex was always available & communicated well. He made none of our questions feel silly & helped make the process easy & smooth.
Reply from Alex Scheske
February 4th, 2026 02:24 PM
Abbie thanks so much for the kind words. I loved getting to meet you guys in Ann Arbor and can't wait for baby to bless your home with cries, stinky diapers, and love.
Kim was always accessable whether through email, text, or phone. She was very helpful and kept me up to date on everything. She is also friendly and pleasant to work with.
Reply from Kim Connors, Ruoff Mortgage
January 27th, 2026 04:15 PM
I appreciate your kind words, Jason. I'm glad to hear that my communication and updates were helpful to you. It's important to me to be accessible and supportive throughout the process. If you ever have more questions or need assistance in...
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411–420 of 2478
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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