Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(2,478)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Kept me up to date

Reply from Kim McClurg, Ruoff Mortgage

June 4th, 2024 06:29 PM

I'm so glad to hear that you appreciated the regular updates, Joanne! My goal is always to ensure that my customers are informed every step of the way. Thank you for taking the time to leave such a positive review and for the 5-star rating....

Timely responses and quick processing.

Craig is great! Did a great job of keeping me up to date and ensuring I understood every step of the process. I would highly recommend his services.

Craig was great at communication and very helpful with answering all my questions. He was very informative and did a great job of keeping me updated and informed throughout the process. I would highly recommend him to others.

Knowledge and understanding

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

Thanks so much for your review and the perfect rating, Jean! I'm thrilled to hear that you found my knowledge and understanding helpful. At Ruoff Mortgage, we truly value client feedback and I'm glad to know you had a positive experience. If...

Our lender Kim with Ruoff was able to inform us about multiple options and work alongside our wonderful realtor to get the necessary paperwork done. She kept us updated and they got things done in the estimated timeline that was given to us....

Reply from Owner

June 4th, 2024 12:13 PM

Hello Levi. We're so happy to hear that Kim kept you informed throughout the process and that our online system was easy to use! Thank you for mentioning that - it helps us know we're on the right track. Thank you for putting your trust in...

Good service

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

Thank you for taking the time to share your feedback, Anna. I'm glad to hear that you had a good experience with our service at Ruoff Mortgage. Your satisfaction is our highest priority, and we strive to continually improve our service. Your...

Very organized and professional, great communication and help when it came to having questions

Reply from Will Strauss, Ruoff Mortgage

June 3rd, 2024 03:32 PM

I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Alondra. Your kind words have made my day. As your mortgage advisor, it was my pleasure to assist with any questions you had throughout the process. Your satisfaction...

David Jackson at Ruoff Mortgage handled our successful mortgage application promptly and efficiently even though we live out of state. His assistance was invaluable, and he was always available to answer any questions related to our mortgage...

Reply from Owner

June 18th, 2024 03:55 PM

Thanks so much Kris- enjoy your new home!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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