Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(2,478)

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Kim was very helful and everything went according to plan! Thank you!

Reply from Kim McClurg, Ruoff Mortgage

June 22nd, 2026 03:29 PM

I'm glad to hear that everything went according to plan, Ethan. Thank you for sharing your experience, and I'm pleased I could be of help. If there's anything else you need, feel free to reach out.

i should have qualified for better interest r*** and i did not like pre paid amounts at closing. Everything else went smoothly.

Craig was great, every step along the way he was there. I would let friends and family know about Craig. . Overall I would say the whole experience was a 10.

Reply from Craig Chamberlain

July 1st, 2026 07:28 PM

I'm pleased to hear that you had such a positive experience, Richard. It's nice to know that you'd recommend my services to friends and family. Thank you for your kind words and trust throughout the process.

Ron Rogers, Ruoff Mortgage has received a review with 4 star rating from Max B

Very fast and timely communication from Ryan and Karen. Helped us navigate the process smoothly. Ryan locked us in at a r*** on a bad market day that was really helpful (and the other lender was slow) and likely saved us thousands of dollars....

I appreciate support provided by Ruoff Mortgage

Always being prompt in returning calls or emails, also everything was clear their was never any guessing.

Reply from Tonya Neill

June 17th, 2026 12:27 PM

Thank you for your kind words, Kristina. I'm pleased to know that my prompt communication and clear information made the process smoother for you. If you ever have more questions or need further assistance, feel free to reach out.

Nella was able to offer good, reliable information to help me make decisions throughout the process.

Christy was outstanding. She is very friendly, knowledgeable, and her communication is top notch. The issue Ruoff has compared to other lenders is the underwriter. The underwriter is too picky and has too many unneccessary requirements that...

Reply from Christy Linn

July 8th, 2026 05:04 PM

Thank you Dustin!! Those darn underwriters can make us worker harder than we need to sometimes, but the end result makes it worth it. Appreciate you as a client and referral partner and our friendship over the years.

Christy Linn was amazing to work with very professional and relentless on getting me the best deal possible! Myself and my family greatly appreciate all of her hard work! I feel like without her none of this would have been possible.

Reply from Christy Linn

June 25th, 2026 03:15 PM

Edward, I'm grateful for your kind words and glad that I could help you and your family secure the best deal. Your appreciation means a lot to me, and it was truly a pleasure working with you.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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