Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Effective, timely communication. Everything was processed very quickly, and whenever I had a question or concern, Ed explained it in great detail right away. Overall, the experience was reassuring and pretty straight forward given the home...
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Reply from Edward Tilk
December 29th, 2024 02:03 AM
Thank you so much for the glowing review, Iyana! I'm thrilled to hear that you found my communication effective and timely. Assisting first-time home buyers like you is always a rewarding experience for me. It's always my goal to make sure...
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Kim communicated very well and kept me informed every step of the way.
Reply from Kim McClurg, Ruoff Mortgage
December 18th, 2024 04:21 PM
So glad to hear that you had a positive experience and that the communication was helpful for you, Danielle. It's always my aim to keep clients informed at every step of the process. Thank you for taking the time to leave a review and for rating...
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for
Ruoff Mortgage - Niles
Pro:
Fern was really helpful and nice
Con:
They sold loan to new company before 1st mortgage payment already so now have to deal with changing escrow info, so it probably best to avoid them and go through some other company
Reply from Owner
December 18th, 2024 04:13 PM
Hello Tyler. We appreciate the candid feedback about your recent experience with us and and glad to hear that Fern and the Ruoff Mortgage team were able to provide helpful assistance during your loan origination. While we would prefer to be...
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for
Ruoff Mortgage - Niles
Pro:
Fern was really helpful and nice
Con:
They sold loan to new company before 1st mortgage payment already so now have to deal with changing escrow info, so it probably best to avoid them and go through some other company
for
Kim Connors, Ruoff Mortgage
Kim is beyond amazing when it came to purchasing a home. I 100% felt lije like she treated me like family. Kim made the whole experience smooth and easy. Kim was an absolute all star, I will forever be grateful to her for her help, her patience,...
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Reply from Owner
December 21st, 2024 04:24 PM
Hi Chad, I'm overjoyed to hear that your experience with me was smooth and easy. It was my pleasure to assist you every step of the way and help secure your forever home. Your kind words mean so much to me. I take pride in making my clients...
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for
Kim Connors, Ruoff Mortgage
Kim is beyond amazing when it came to purchasing a home. I 100% felt lije like she treated me like family. Kim made the whole experience smooth and easy. Kim was an absolute all star, I will forever be grateful to her for her help, her patience,...
read more
Reply from Kim Connors, Ruoff Mortgage
May 21st, 2025 03:19 PM
Thank you Chad! I hope you are loving the house!!
for
Kim Connors, Ruoff Mortgage
Kim is beyond amazing when it came to purchasing a home. I 100% felt lije like she treated me like family. Kim made the whole experience smooth and easy. Kim was an absolute all star, I will forever be grateful to her for her help, her patience,...
read more
Reply from Kim Connors, Ruoff Mortgage
December 17th, 2024 10:17 PM
Chad, your kind words made my day! I'm thrilled that you felt like family throughout the process and had a smooth experience - that's always my goal. Knowing that I was able to help you secure your forever home makes all the effort worthwhile....
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for
Dave Leightner, Ruoff Mortgage
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Azazel's R
for
Dave Leightner, Ruoff Mortgage
Kept me updated and on track with each step of the process. Dave, Cliff and everyone involved, thank you
Nella had answers. Nella responded in a very quick fashion. Nella made the experience very pleasant.
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
Thank you so much, Nicholas! It was a pleasure working with you, and I’m so glad I could make the process smooth and enjoyable. Please don’t hesitate to reach out if you ever have any questions or need assistance in the future!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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