

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jamie was always available for any questions I had. She made the home buying process a breeze.
Reply from Jamie Stephenson, Ruoff Mortgage
September 22nd, 2026 07:22 PM
I'm pleased to hear that you found the home buying process smooth, Trent. At Ruoff Mortgage, we strive to be accessible and helpful, and it’s great to know I could assist you effectively.
Smooth process
Highly recommend.
Reply from Scott Phegley, Ruoff Mortgage
October 3rd, 2026 06:02 PM
I appreciate your recommendation, James. I'm glad to hear you had a positive experience with me and my team!
Scott was super responsive, and answered any questions we had almost immediately. He pushed and worked very hard to get us a good rate and closed quickly. Scott was also very professional and easy to communicate with.
Reply from Scott Phegley, Ruoff Mortgage
September 21st, 2026 04:27 PM
I'm glad to hear that you had a positive experience, James. Providing responsive and professional service is important to me and my team, and I'm pleased that I could assist you in securing a good rate efficiently. Thank you for your kind words....
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Ruoff Mortgage - Columbus has received a review with 5 star rating from Logan B
Always very friendly when talking on the phone
Gene was very on top of things and responded in a timely manner.
Mark was friendly, knowledge, and responsive. He was very welcoming to the community. He and his team laid everything out upfront and it was an extremely easy process. I would highly recommend Mark to anyone needing mortgage assistance!
Reply from Mark Willen
September 30th, 2026 03:15 PM
Jason, I appreciate your thoughtful recommendation and am happy to hear that you found the process easy with my team at Ruoff Mortgage. It's great to know that my approach was both welcoming and informative for you. If you ever have more questions...
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Communication couldn't have been better. We were always aware of what was going on with the mortgage process and all of our questions were answered.
Reply from Scott Phegley, Ruoff Mortgage
September 21st, 2026 12:18 PM
I'm glad to hear that the communication met your expectations, Stacey. At Ruoff Mortgage, it's important to me that you feel informed and supported throughout the process. Thank you for your feedback.
Karan from Ruoff is knowledgeable, professional and very easy to work with. We needed to pivot during the mortgage approval process and Karan was right on top of everything.
Reply from Karan Rastall, Ruoff Mortgage
September 21st, 2026 03:58 PM
Thank you so much, Rich! I truly appreciate your kind words. I’m glad I could help you navigate the changes and keep everything moving smoothly throughout the mortgage process. It was a pleasure working with you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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