

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
the whole process was well attended and the loan officer seemed to treat me, a woman of color, as equally as customers from other races and ethnicities.
Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Melissa M
Reply from Owner
May 20th, 2024 06:48 PM
Thank you, Melissa, for the fantastic rating. - Scott Phegley, Ruoff Mortgage.
Scott was excellent to assist with any questions or concerns and replied efficiently..very nice down to earth guy🙂
Reply from Scott Phegley, Ruoff Mortgage
May 9th, 2024 03:40 PM
I'm really happy to hear about your positive experience, Melissa! It was my pleasure to assist you and Jerry throughout the process. If you have any more questions or need help in the future, I'm here at Ruoff Mortgage. Thank you for the stellar...
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Karan was friendly, knowledgeable, and available throughout the process! Loved working with her.
Reply from Karan Rastall, Ruoff Mortgage
May 21st, 2024 09:13 PM
Thank you so much for the wonderful review, Michael. I truly appreciate your kind words about my service. It was a pleasure working with you throughout the mortgage process and I appreciated the opportunity. If there's anything else you need...
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Gene was very accommodating throughout the home loan process! We changed our loan type a few times, and called him nothing shy of 100 times and he was always happy to help! I'd recommend him to any future homebuyer!
Reply from Gene Cooney
May 9th, 2024 03:14 PM
Thank you for the kind words and it was my absolute pleasure working with you and your family!!! If you ever need anything, please don't hesitate to reach out to me!! Congratulations on your upcoming wedding!!!!
Fantastic experience with impeccable customer service. Would strongly recommend to anyone!!
Reply from Owner
May 20th, 2024 06:50 PM
It's great to hear that you had a fantastic experience with me, Rich! Thank you from the 5 star rating and the recommendation!. - Scott Phegley, Ruoff Mortgage.
Sally was amazing! We used to work with Huntington Bank in greenwood and Sally was steps above the service we got there! Everything was quick and painless!!
Reply from Sally Burks Elmore, Ruoff Mortgage
May 9th, 2024 04:13 PM
Awww, Thank you Jillian for your wonderful compliments! You and Chase were a delightn to work with and I loved all the laughs we shared at the closing!
Scott was always available for any questions, he kept me informed during the entire process and I could not be more pleased with how smooth and quick the entire process was.
Reply from Scott Phegley
May 9th, 2024 03:41 PM
I'm thrilled to hear that you were pleased with the mortgage process, Rich. You and Robin were fantastic to work with. Thank you for your 5-star review, it's greatly appreciated! Looking forward to assisting you again in the future. - Scott...
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Matt went above and beyond my expectations and was great at meeting our specific needs.
Reply from Matthew Harding, Ruoff Mortgage
May 9th, 2024 02:05 PM
Thank you Mason for the opportunity to work with you guys!
As a first time homebuyer I enjoyed how clear and manageable the entire process was, and I appreciated the information and explanations I received at every step.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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