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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Scott A D
    Madison, IN
    Posted on July 29th, 2026 03:36 PM
    Kyla was very responsive and engaged throughout the process. All of my questions were answered in a timely manner. The Loan Butler interface was also very easy to use and made it simple to track loan progress.
    read more
    Reply from Kyla Henry
    August 10th, 2026 04:15 PM
    Scott, I appreciate your feedback and am pleased to hear that you found my responsiveness helpful. It's good to know the Loan Butler interface made tracking the loan progress simple for you. If you have any more questions in the future, feel...
    read more
  • M
    Melinda L
    COLUMBUS, IN
    Posted on July 29th, 2026 03:21 PM
    Keith was available to answer any questions that I had to clarify confusion on the whole process.
  • K
    Kane M
    Posted on July 29th, 2026 03:07 PM
    J.D. Powell, Ruoff Mortgage has received a review with 5 star rating from Kane M
    Reply from Owner
    August 10th, 2026 07:32 PM
    Kane, thank you for the great rating. I appreciate your support and am pleased you had a positive experience with Ruoff Mortgage.
  • K
    Kane M
    Avoca, IN
    Posted on July 29th, 2026 03:07 PM
    Made everything easy for me and explained the steps
    Reply from J.D. Powell
    August 10th, 2026 07:20 PM
    Kane, I'm glad to hear that I could make things easy for you and clearly explain the steps. Thank you for your feedback and for choosing to work with me at Ruoff Mortgage!
  • S
    Stephanie P S
    Seymour, IN
    Posted on July 28th, 2026 08:46 PM
    Not very personable- pushed at the end for a good survey score lol.did not show up to closing, called the morning of (90 min prior) to let us know a charcuterie board will be mailed in 30 days. Misspelled emails , had to be reminded twice....
    read more
  • B
    Brian S H
    GREENSBURG, IN
    Posted on July 28th, 2026 05:12 PM
    Gene was really helpful and understanding of my situation and timeline.
    Reply from Gene Cooney
    August 7th, 2026 05:13 PM
    Brian, I'm happy to hear that I could be helpful and understanding of your situation and timeline. Thank you for sharing your experience!
  • N
    Neztor G
    Greenwood, IN
    Posted on July 28th, 2026 03:51 PM
    Donnie was extremely knowledgable when it came to the whole loan process, he made himself available at all times, answering phone calls/texts/emails.
    Reply from Donnie Dodson, Ruoff Mortgage
    July 28th, 2026 03:55 PM
    Neztor, I appreciate your kind words about my availability and knowledge throughout the loan process. It's great to know that you felt supported every step of the way. Thank you for choosing Ruoff Mortgage!
  • H
    Hugh H S
    Georgetown, IL
    Posted on July 28th, 2026 03:30 PM
    Dwight did an incredible job and was amazing to work with
    Reply from Dwight George, Ruoff Mortgage
    July 29th, 2026 03:55 PM
    I'm pleased to hear that you had a positive experience working with me, Hugh. Thank you for your kind words! If there's anything else I can assist you with, just let me know.
  • A
    Ashton G
    Danville, IL
    Posted on July 28th, 2026 03:21 PM
    Dwight was so helpful. Went above and beyond to help me with my approval and the process.
    Reply from Dwight George, Ruoff Mortgage
    July 29th, 2026 03:55 PM
    I'm pleased to hear that I could go above and beyond to assist you with your approval, Ashton. Your kind words mean a lot to me. If there's anything else you need, please feel free to reach out.
  • R
    Robert B
    Posted on July 28th, 2026 12:29 AM
    Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Robert B
    Reply from Owner
    July 28th, 2026 11:34 AM
    Thank you for the perfect rating, Bobby. I'm grateful for your support and trust in my services at Ruoff Mortgage.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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