

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Vince and his assistant would update us almost everyday and would answer all our questions with plenty of details.
Reply from Vince Weddle, Ruoff Mortgage
September 26th, 2024 03:47 PM
Hi Katie,The satisfaction of our customers is our top priority at Ruoff Mortgage and it's great to know that the level of communication and detail from myself and my assistant met your expectations. We always strive to provide the best service...
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Vince was always there to help just a quick phone call and he had the answers or he would call you back right away easiest home purchase and closing in my experience
Reply from Vince Weddle, Ruoff Mortgage
September 25th, 2024 03:52 PM
Thank you, Jesse, for the great review and the perfect rating. It was a pleasure assisting you with your home purchase and I do take pride in making sure your questions were answered promptly. Looking forward to helping you again in the future....
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We were able to do the entire process 500 miles from the home we purchased without any issues.
Reply from Donnie Dodson
September 27th, 2024 03:14 PM
Thank you for the fantastic review, Mark! It's great to hear that the distance of 500 miles was not an issue for you during the process. That's exactly the kind of seamless experience we aim to provide here at Ruoff Mortgage. We're always here...
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I had a wonderful experience with Ruoff Mortgage.
Reply from Owner
September 24th, 2024 09:09 PM
Hi, Kimberly. Thanks for taking the time to share your positive experience. We truly appreciate it!
The entire process was quick and seamless. I was pleasantly surprised to have received a pre approval back within a day. Eli was great at thoroughly explaining each step of the process and providing additional information when requested. All...
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The entire process was quick and seamless. I was pleasantly surprised to have received a pre approval back within a day. Eli was great at thoroughly explaining each step of the process and providing additional information when requested. All...
read more
Reply from Owner
September 27th, 2024 03:15 PM
Hello Heather,It's fantastic to hear that you had a positive experience with us! Your feedback about the speedy pre-approval and smooth closing process is greatly appreciated. I'm pleased to know that my explanations were helpful and that you...
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The entire process was quick and seamless. I was pleasantly surprised to have received a pre approval back within a day. Eli was great at thoroughly explaining each step of the process and providing additional information when requested. All...
read more
Reply from Donnie Dodson, Ruoff Mortgage
September 27th, 2024 03:15 PM
Thank you so much for your positive feedback, Heather. I'm delighted to hear that you found the pre-approval process quick and seamless. It was my pleasure to assist and provide you with all necessary information for a smooth closing. I truly...
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Nick was awesome! Respectful, clear, responsive!
Reply from Nick Lightfoot
October 4th, 2024 12:00 PM
I'm delighted to hear that you had a positive experience, Liza! Your feedback is greatly appreciated. I always aim to provide clear and responsive service. Anytime you need assistance in the future, don't hesitate to reach out. Thanks for choosing...
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Everything went smoothly and anything I was confused about was explained quickly and to a degree I understood my initial confusion. The only hiccups came from other companies and Ruoff (and Scott and Chelsea) did an excellent job communicating...
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Reply from Owner
October 16th, 2024 12:05 PM
Jennifer, it's great to hear that your experience went smoothly, and your confusion was quickly addressed. We aim for clear communication to make the process as seamless as possible. We understand how other companies can sometimes pose certain...
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Everything went smoothly and anything I was confused about was explained quickly and to a degree I understood my initial confusion. The only hiccups came from other companies and Ruoff (and Scott and Chelsea) did an excellent job communicating...
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Reply from Scott Phegley
October 4th, 2024 11:10 AM
Jennifer, I'm delighted to hear that you had a smooth experience and found our communication helpful, especially given your night shift work schedule. We always strive to provide a clear understanding of the process and quick resolution to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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