Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Lorna L
Our first loan officer left Rouff after 2-3 days that he accepted our application but that did not hinder the success of our application. Our loan officers Ms. Pam and Ms. Chelsea did an excellent job.
Reply from Pam Townsend, Ruoff Mortgage
October 21st, 2024 04:19 PM
I'm thrilled to hear that you had a positive experience, Lorna! Although the transition might have been unexpected, I'm glad that Chelsea and I were able to step in and ensure the success of your application. Your feedback is greatly appreciated...
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Megan Ogden, Ruoff Mortgage has received a review with 5 star rating from Jacob C
Reply from Owner
October 11th, 2024 10:45 PM
Thank you for the review Jacob!
Very helpful everyone we called with questions
Reply from Megan Ogden, Ruoff Mortgage
October 10th, 2024 07:11 PM
Thank you Jacob, It was great assisting you with your questions and I'm always here if you need any help with your mortgage.
Heather was great, but the amount of emails, texts phone calls is a bit overwhelming. We were happy overall with our refinance, but the amount of communication is a bit much especially for a couple who both have full time jobs.
Reply from Heather Bozarth, Ruoff Mortgage
October 10th, 2024 06:19 PM
I appreciate your feedback, Laura. It's great to hear that you were happy with your refinance. I understand your point about the amount of communication and I will certainly aim to be more conscious of this moving forward. We try to keep our...
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Mark was always quick to provide me with the next steps I needed to take to continue with the process. It was a wonderful experience working with him.
Reply from Mark Willen, Ruoff Mortgage
November 15th, 2024 04:53 PM
I'm really glad to hear that you had a wonderful experience, Caleb. It was my pleasure to provide you with quick and effective service at every step of the process. Your feedback is very encouraging and it will certainly motivate me to continue...
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The whole team and communication was incredible. Friendly and very knowledgeable
Our refinance process was smooth and easy. Heather is a great communicator and made the process simple.
Reply from Heather Bozarth, Ruoff Mortgage
October 10th, 2024 03:32 PM
Thank you so much! It helps when I have great clients like you!
Smooth process and easy communications
Reply from Ryan Langley
October 20th, 2024 03:07 PM
I'm glad to hear you found the process smooth and communication easy, Preston. Your feedback is greatly appreciated and it was a pleasure assisting you with your mortgage needs. Always here if you need anything else!
Pleasant experience
Reply from Tyler Allen, Ruoff Mortgage
October 9th, 2024 05:52 PM
I'm glad to hear that your experience was pleasant, Steven! It's always my goal to make the mortgage process as smooth and enjoyable as possible. Thank you for choosing Ruoff Mortgage and for your 5-star rating. I'm here for any future needs...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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