

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Megan Ogden, Ruoff Mortgage has received a review with 5 star rating from Sean M
Reply from Owner
January 4th, 2025 08:09 PM
Thank you for the review Sean
Megan Ogden was incredibly patient, nonjudgmental, and supportive throughout our home-buying journey. She was always responsive, even when our situation felt challenging, and it was clear how much she genuinely cares—something that meant a...
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Reply from Megan Ogden, Ruoff Mortgage
January 4th, 2025 08:11 PM
Thank you for the review Sean, it was my pleasure to help you and your amazing family in your home buying journey.
Overall, Mark was very pleasant to work with. He was able to answer any questions we had in a timely manner and was very respectful.
Reply from Mark Willen, Ruoff Mortgage
January 3rd, 2025 04:26 PM
I'm thrilled to hear you had a positive experience working with me. Being able to answer all your questions in a timely and respectful manner is something I strive for, so I'm glad to hear I was successful. Thank you for taking the time to...
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Megan was exceptional in her knowledge about the loan process. She was extremely helpful and in constant communication with us. Her customer service was above and beyond. We trusted her through the whole process. For first time homeowners,...
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Reply from Megan Ogden, Ruoff Mortgage
December 28th, 2024 10:02 PM
I'm so glad to hear that you had a stress-free process, Liza! It was a pleasure assisting you through your first time home ownership journey. Your trust means the world to me, and I'm thrilled you found my knowledge and support helpful.
Nick,s client attentiveness
Reply from Nick Lightfoot
January 7th, 2025 09:18 PM
Thanks a lot, Patrick, for the perfect rating and compliment. I'm glad to know that my attentiveness was appreciated. At Ruoff Mortgage, we strive to provide the best service to our clients. Looking forward to serving you again in the future....
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Sally was very personable and professional, I enjoyed every moment of working with her! She made the process of getting me and my two daughters into our new home quick and smooth! I highly recommend Ruoff Mortgage! Thank you Sally!!
Reply from Sally Burks Elmore
June 3rd, 2025 01:39 PM
Thank you so much Randi! It was wonderful helping you to get a home for you and your daughters! And I found out later that I went to high school with your Mom and Dad! This was a great Christmas present for you and it made my Christmas that...
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Sally was very personable and professional, I enjoyed every moment of working with her! She made the process of getting me and my two daughters into our new home quick and smooth! I highly recommend Ruoff Mortgage! Thank you Sally!!
Reply from Owner
December 29th, 2024 08:52 PM
Hi Randi, your kind words have truly made my day! I'm thrilled to hear that you and your daughters are settling into your new home. Helping clients like you navigate the mortgage process is always a pleasure, and your experience is exactly...
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The overall experience was excellent but how quick and efficient as well as how friendly Sally was through the whole experience was excellent. I really appreciate all of her efforts to make the process move quickly and smoothly to get me and...
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Reply from Sally Burks Elmore
January 7th, 2025 08:05 PM
Hello Randalynn, thank you so much for the wonderful review! I am thrilled that you found the process to be quick, efficient, and friendly. It was truly my pleasure to help you and your lovely daughters get into your new home. I appreciate...
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Scott Phegley was very professional and quick to answer any questions I had during the process of buying my home. I would highly recommend him to anyone looking to finance a home.
Reply from Owner
February 20th, 2025 06:06 PM
Thank you so much, Rhonda! I'm thrilled to hear that you felt supported and informed throughout your home-buying journey. It was a pleasure working with you, and I truly appreciate your recommendation. If you ever have more questions or need...
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Scot worked ver hard to get financing for my home. He was available anytime to answer my questions and very patient with all my question.
Reply from Scott Phegley
January 7th, 2025 08:44 AM
Really appreciate your kind words and fantastic rating, Rhonda! It was a pleasure assisting you with your home financing at Ruoff Mortgage. Making myself available and helping answer all your questions is an integral part of the service I aim...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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