Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Tom Schabel, Ruoff Mortgage
Tom Schabel, Ruoff Mortgage has received a review with 5 star rating from Shellie H
Reply from Owner
October 30th, 2024 12:00 AM
Thank you, Shellie, for the great rating. I'm very happy to know that you're satisfied with the service you received from me and Ruoff Mortgage. It's always rewarding to hear positive feedback and I'm glad I could assist with your mortgage...
read more
Jason took over our home loan from Matt Lantz, which were HUGE shoes to fill. I never doubted anything from Jason. He was great to communicate with and answered all of the questions I had leading up to the closing of our home. So glad I chose...
read more
Jason Worked hard to find us the Best rate Great communication and made sure we understood every step of the process We will use him again!
Jason will always get my rec for mortgage services. He always answers my questions anytime if he is working a mortgage for me or not.
The whole process was made understandable and easy to handle because of the updates and communication.
Whenever they figured something out I was the first person they told and the next call they made. Made this confusing process go by quick.
Reply from Gene Cooney
February 6th, 2025 07:29 PM
Wow, Mason, thanks for the kind words! I really appreciate you noticing that. Keeping my clients in the loop is so important to me, and I'm thrilled to hear it made a difference in your experience. It sounds like it was a complex process, so...
read more
The amount of care that was shown towards us and the how incredibly helpful our loan officer was
Reply from Sally Burks Elmore
February 4th, 2025 04:33 PM
Thank you, Matt, for the wonderful survey! I am so happy that we could get this closed for you so quickly after the other lender could not. You were so great to get us everything we needed quickly. I hope you are enjoying your new home!
Jason Kain is absolutely without a doubt the only "mortgage guy" ill ever deal with. He is knowledgeable, courteous, professional, friendly, and above all he is just one of those people who wants to help people. I will forever recommend Jason...
read more
Your underwriters were very un pleasable at times. I get that their doing their job, but they added alot of unnecessary stress in our lives. Cheryl however was awesome! She's the best!
Reply from Cheryl Wooster, Ruoff Mortgage
January 25th, 2025 02:12 AM
Thank you for your feedback, Aaron. I'm sorry to hear about the stress experienced during the process. It's our goal at Ruoff Mortgage to ensure a smooth and pleasant experience for our clients. I will pass your comments on to our underwriting...
read more
Karan is 100% a rockstar! She answered and explained so much of the process, went down calculator rabbit holes with me, and was just generally a good person to do business with. This was a daunting process to undertake for the first time, and...
read more
Reply from Karan Rastall
February 2nd, 2025 09:32 PM
Lyndsey, your review absolutely made my day! It's so rewarding to hear that I could make this process less daunting for you. I genuinely enjoy those "calculator rabbit holes" – making sure you have all the numbers you need is crucial. I'm thrilled...
read more
3041–3050 of 7182
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us