Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Scott was extremely helpful and knowledgeabl.
Reply from Scott Phegley, Ruoff Mortgage
June 24th, 2025 02:34 PM
I'm happy to hear that you found my assistance helpful and knowledgeable during your experience with Ruoff Mortgage. Thank you for your kind words, Dylan. It was a pleasure working with you.
Our loan officer, Brittany, was a joy to work with. However, the absurd hoops we had to go through to satisfy Ruoff's documentation demands was enough that I would not recommend Ruoff to anyone who is retired.
Reply from Brittany Eckerle, Ruoff Mortgage
June 21st, 2025 04:39 PM
I'm glad to hear that you found working with me enjoyable, Richard. I understand that the documentation process can be demanding. Your feedback is important, and I will share your concerns with our team at Ruoff Mortgage to help improve the...
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Dwight George, Ruoff Mortgage has received a review with 5 star rating from Kathy A
Reply from Owner
June 26th, 2025 11:09 AM
It was a pleasure assisting you with your financing, Kathy. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Dwight George, Ruoff Mortgage has received a review with 5 star rating from Kaeli
Reply from Owner
June 26th, 2025 11:10 AM
It was my pleasure to assist you with your mortgage process, Kaeli. Thank you for your kind words and for choosing Ruoff Mortgage.
The communication we received was excellent, and I loved the milestone emails that would come to us with updates. Dwight and Tom were wonderful to work with. Thank you for a great experience!
Kathy
Reply from Dwight George, Ruoff Mortgage
June 20th, 2025 03:15 PM
I'm thrilled to hear that you appreciated the communication and milestone updates throughout the process. It was a pleasure working with you, and I'm glad to know that both Tom and I could contribute to a great experience. Thank you for your...
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Dwight was so pleasant to work with. I knew when contacting him, I'd hear back within 30 minutes each time AT THE MAX! He was so efficient and I could tell he takes his job seriously. This was my second time working with a loan officer and...
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Reply from Dwight George
June 20th, 2025 03:15 PM
I'm delighted to hear about your positive experience working with me. It's great to know that my efficiency and prompt communication met your expectations. Thank you for your recommendation, and I look forward to the opportunity to assist you...
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Ruoff Mortgage - Bloomington
Ruoff Mortgage - Bloomington has received a review with 1 star rating from Dakota D
Reply from Owner
June 26th, 2025 04:12 PM
Dear Dakota, thank you for taking the time to share your feedback. We value all reviews and strive to provide excellent service. We would like to learn more about your experience. Can you reach out to us at ********************** so we can...
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We can't thank Gene enough for everything he did to get us into our beautiful home. He truly went above and beyond—jumping through hoops, pushing through tight deadlines, and keeping us informed every step of the way. His dedication, patience,...
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Reply from Owner
June 26th, 2025 04:31 PM
It was my absolute pleasure and thank you for the kind words and survey!!! Enjoy your new HOME!!
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Kim Melton, Ruoff Mortgage
The team was very promlt with responses and communication . Even texted me when I received emails to let me know the email existed also polite and courteous
Reply from Kim Melton
June 30th, 2025 12:21 AM
I'm delighted to hear that you found our team's communication prompt and courteous. It was a pleasure assisting you throughout the process. Thank you for your kind words and for choosing Ruoff Mortgage.
Doug made all of this such an easy and enjoyable process.
Reply from Doug Bedwell
June 29th, 2025 04:52 PM
I'm delighted to hear that the process was both easy and enjoyable for you. It was a pleasure assisting you, and I appreciate your kind words.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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