Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,169)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,169)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Samantha was absolutely amazing to work with! She answered every question( there was a lot! ) and never made me feel like it was too much! Can definitely say working with her feels like working with a friend because she's so nice and supportive!...

Reply from Samantha Rich

August 19th, 2025 04:10 PM

I'm so grateful for your kind words. It's wonderful to know that you felt supported and comfortable asking all your questions throughout the process. Being there for my clients every step of the way is important to me, and I'm very happy to...

Trust me, as someone oblivious to home buying, you want Pam. She and her team made the whole process as fast and easy as it could be. Honest, upfront, patient, knowledgeable. Her and her team are the BEST

Reply from Owner

October 17th, 2025 04:09 PM

I'm glad to hear that you found the home buying process smooth and efficient, Allan. It's important to me that clients feel informed and at ease throughout. If you ever need assistance again, don't hesitate to reach out.

As someone who has never done this there help was amazing. They were Always patient, no question was trivial and they took time and care in answering. They took the time to explain every step of the process, usually well in advance of the event....

Reply from Pam Townsend, Ruoff Mortgage

August 19th, 2025 03:47 PM

Thank you, Allan, for sharing your experience. I'm truly pleased to know that you found our guidance helpful, especially as you navigated the process for the first time. Taking the time to explain each step is important to us, and we are glad...

Chelsea clearly communicated every step of the process. There were no surprises or curveballs!

Reply from Chelsea Lentes, Ruoff Mortgage

August 19th, 2025 03:14 PM

Thank you for your review, Jessica! I'm really pleased that the communication was clear and that you felt confident throughout the process. It's always my goal to ensure there are no surprises along the way. If you have any more questions or...

Megan Ogden, Ruoff Mortgage has received a review with 5 star rating from Donavan C

Reply from Owner

September 6th, 2025 08:26 PM

Your positive rating is greatly appreciated, Donavan. Thank you for the review!

Kept me informed through the entire process

Reply from Megan Ogden, Ruoff Mortgage

August 19th, 2025 03:08 PM

Thanks so much, Donavan. I'm glad to hear that you felt well-informed throughout the process. Keeping clear and consistent communication is really important to me, and it's great to know that it made a difference for you. Your feedback means...

Jason fights for our best interests glad he's part of our team!

Jamie was lovely to work with.

Reply from Jamie Stephenson, Ruoff Mortgage

August 18th, 2025 05:44 PM

I'm so pleased to hear that you enjoyed working with me, Annie. It's important to me that you feel comfortable and supported throughout the process. If you have any more feedback or questions, I'm always here to help. Thank you for choosing...

10/10 would recommend!

Reply from Owner

September 3rd, 2025 04:59 PM

I appreciate your recommendation! If there's anything more I can do for you now or in the future, feel free to reach out. Your support means a lot to me!

I felt supported! It was a great experience

Reply from Tyler Wampler, Ruoff Mortgage

August 18th, 2025 03:38 PM

I'm so pleased to hear that you felt supported, Sofia. Making the mortgage process a positive experience is my top priority, so your feedback means a lot to me. If you ever have more questions or need assistance in the future, I'd be more than...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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