Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Great experience all the way through the process. The communication with Heather was seamless and appreciated.
Reply from Owner
September 22nd, 2025 01:39 PM
Thank you! I know that underwriting wasn't your favorite thing, but I appreciate you seeing how hard we work on the areas we can control.
Didn't like the intrusive nature of the underwriters request.
I should have cashed out some of my securities and financed the house myself.
Reply from Heather Bozarth, Ruoff Mortgage
September 22nd, 2025 01:38 PM
Hey Jim- it looks like maybe you left two reviews (thank you!) I agree with you that underwriting is invasive. We follow government guidelines and regulations for lending and, unfortunately, have little to no say as a company over what is required...
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Chelsea was extremely helpful at every step of securing our loan. She was readily available when we had questions, responded quickly, and made sure we understood the process. She was also super friendly and highly professional. I enjoyed working...
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Reply from Owner
September 22nd, 2025 01:14 PM
Thank you for the excellent rating, Heather. It's appreciated!
Chelsea was available any time we had questions. She was always incredibly helpful and knowledgeable, and made the whole experience of buying our dream home easy!
Reply from Chelsea Lentes, Ruoff Mortgage
September 22nd, 2025 01:15 PM
Thank you so much for your kind words! 🧡 It was such a joy to help you through the process of buying your dream home. I’m so glad I could be there to answer your questions and make things feel easy along the way. Wishing you so many happy...
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Chelsea made everything very easy to complete and we were informed of every step along they way.
Reply from Chelsea Lentes, Ruoff Mortgage
September 22nd, 2025 01:14 PM
It's great to know that you found the process smooth and transparent, David. Keeping you informed every step of the way is important to me. If there's anything more you need, feel free to reach out.
Katan was very knowledgeable and professional throughout the entire process! She is excellent In her role within your company!!
Reply from Karan Rastall
September 30th, 2025 07:05 PM
Thank you for sharing your feedback, Mindy. I'm glad to know that you felt well-supported throughout the process. Being knowledgeable and professional is something I strive for, and it's rewarding to hear that it made a difference in your experience....
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Heather was very personable, very knowledgeable. Answered all our questions in a timely manner. A pleasure to work with her.
Reply from Heather Bozarth, Ruoff Mortgage
September 19th, 2025 04:03 PM
Thanks Jeanne! It sure was an adventure, but I'm happy to welcome you to Indiana!
Doug Bedwell, Ruoff Mortgage has received a review with 5 star rating from Linzy L
Communication
Reply from Doug Bedwell
September 29th, 2025 03:04 PM
I appreciate your review, Linzy. Communication is crucial in ensuring a smooth process, and I'm glad it resonated with you. Should you have any more thoughts or need further assistance, feel free to contact me.
Exceptional communication and expertise in the local market was evident from our first meeting. Their insights helped us time our purchase perfectly
2021–2030 of 7169
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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