Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,166)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

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4.94

(7,166)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Excellent these people make it happen!

Answered all my questions and worked with me through and troubles I had very quick to respond and any hour

Reply from Eli Harmon

November 3rd, 2025 04:27 PM

I appreciate your feedback, Steven. It's great to know I could assist you promptly and address your concerns at any time. Ensuring clear communication is important to me, and I'm glad it made a positive impact on your experience. If there's...

Loved the portal, very user friendly. Dan was wonderful & transparent throughout the whole process! Due to our working hours, it was nice to have the option to text him after hours as needed. Our first home buying experience was very smooth...

Reply from Owner

October 29th, 2025 02:22 PM

I'm glad to hear that you found the portal user-friendly, Grace. It was my pleasure to provide the transparency and flexibility you needed, especially with your busy schedule. I'm pleased that your first home buying experience went smoothly....

Cheryl was amazing to work with! She made the entire process of applying for a home loan as stress-free as possible.She was also open about every little detail. I really felt like I could trust her advice. Transparency and open communication...

Reply from Owner

November 9th, 2025 03:57 PM

It's reassuring to know that I could make your home loan process as smooth and stress-free as possible, Megan. Open communication is a key part of how I work, and I'm glad you felt confident and informed throughout. If you need anything else,...

All communication was open and honest. I never felt like I was being kept in the dark on anything. Cheryl was very upfront with all of the information we needed. She really helped us navigate all of the ins and outs of applying for a home loan....

Reply from Cheryl Wooster, Ruoff Mortgage

October 24th, 2025 04:28 PM

It's really encouraging to hear that you felt well-informed and supported throughout your home loan process, Megan. I believe in clear and honest communication, and I'm pleased to know that approach was helpful for you. If you have any further...

It was a good experience overall. There were a lot of steps involved in closing which I understand. The amount of supporting documents was overwhelming at times. I happened to to have my naturalization paper at the time of request. Had I misplaced...

Dan deserves even more than 5/5 stars! We ran into problems using a different national lender and decided to reach out to Dan to see if he could help us with our loan on our new house. He truly went the extra mile in every way to get us approved,...

Reply from Owner

October 24th, 2025 01:45 PM

I'm really glad to hear that I could assist you with your loan needs and help navigate through those challenges, Molly. It's great to know that the process worked out efficiently and on a timely schedule for both you and the buyers of your...

Brittany went above and beyond!! From answering my calls and texts at all hours of the day, explaining every part of the loan process, navigating the government shutdown, and SO much more, we could not have asked for a better loan officer to...

Reply from Brittany Eckerle, Ruoff Mortgage

October 23rd, 2025 07:12 PM

I'm glad to hear that you had such a positive experience, Delaney! It was important to me to be there for you whenever needed and to navigate any challenges that came up during the process. I look forward to the opportunity to work with you...

Our whole experience from start to finish was quick and easy.

Reply from Ryan Langley

November 3rd, 2025 05:23 PM

I'm really pleased to know that you found the entire experience quick and easy. Making the process as smooth as possible is always my focus. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you...

Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Quintin C

Reply from Owner

October 22nd, 2025 03:16 PM

I appreciate your 5-star rating, Quintin. Thank you for your support and for choosing Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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