Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Chelsea was very professional, available, and knowledgeable. She made our first time home buying experience smooth and pleasant.
Reply from Chelsea Lentes, Ruoff Mortgage
November 24th, 2025 02:17 PM
I'm pleased to know that I could assist in making your first home buying experience smooth and pleasant, Justin. Being professional, available, and knowledgeable for my clients is important to me. If any more questions come up or if you need...
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Chelsea was always prompt, knowledgeable, and patient answering any questions we had as first time home buyers. Working with Chelsea and Tom was a great experience and we could not be more satisfied with the service we received!
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Reply from Chelsea Lentes, Ruoff Mortgage
November 24th, 2025 02:17 PM
I appreciate your kind words, Brianna. It’s great to know that you felt supported and informed throughout the process. Working with you made the experience enjoyable for me as well. If any questions come up or if there's anything more I can...
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Brittany was absolutely amazing!
Reply from Brittany Eckerle, Ruoff Mortgage
November 24th, 2025 02:02 PM
Thank you for your kind words, Mattison. I’m glad to know you had a positive experience. Helping clients like you is what I strive for, and your feedback means a lot to me. If there's anything else I can assist you with, please feel free to...
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Kaya was extremely helpful, knowledgeable and friendly. Great experience
Reply from Kyla Henry
November 24th, 2025 12:07 PM
I'm pleased to hear that you had a great experience, Gregory. Being helpful, knowledgeable, and friendly is something I strive for in every interaction. Thank you for taking the time to share your thoughts. If you need any more assistance,...
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The process was easy and efficient in a timely manner .
Reply from Tyler Wampler, Ruoff Mortgage
November 24th, 2025 09:57 PM
I'm glad to hear that the process felt easy and efficient for you. It's always my goal to make things as smooth as possible for my clients. If there's anything else I can assist you with in the future, please feel free to reach out. Thank you...
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This was our third time working with Mark Willen. He is always very helpful. He responds to email and text immediately and the loan application process is very smooth. It is extremely convenient to be able to do so much electronically on their...
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Reply from Owner
November 28th, 2025 05:47 PM
Thanks for the kind words, Kaysee. Hope you and your family had a great Thanksgiving . . . in your new home!
This was our third time working with Mark Willen. He is always very helpful. He responds to email and text immediately and the loan application process is very smooth. It is extremely convenient to be able to do so much electronically on their...
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Reply from Mark Willen
December 2nd, 2025 04:06 PM
Kaysee, thank you for your continued trust in my services. I'm glad to hear that the process was smooth and the app added convenience to your experience. It's always rewarding to assist and ensure everything proceeds efficiently. Please reach...
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Gene Cooney was extremely efficient on handling all our questions, paperwork calls and text i still can't believe how painless he made the mortgage process.
Reply from Owner
May 6th, 2026 02:34 PM
Anthony, we appreciate your kind feedback about Gene's efficiency in handling your mortgage process. It's great to know that everything felt painless for you. Thank you for choosing Ruoff Mortgage!
Mark Willen is the best! He's personable, professional and knowledgeable.
Reply from Mark Willen, Ruoff Mortgage
November 22nd, 2025 02:41 AM
Travis, I'm grateful for your positive feedback. It was my pleasure working with you again. Best wishes to you and your family for a holiday season of great joy.
JD was the best. Very easy to get a hold of. Very helpful in all aspects of our purchasing process
Reply from J.D. Powell, Ruoff Mortgage
November 21st, 2025 07:23 PM
Thank you for the great review Nick! It was a pleasure working with you. Congratulations on the new home & please don't hesitate to reach out if I can ever be of assistance.
1721–1730 of 7166
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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