Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Kim Melton, Ruoff Mortgage
Quick thorough responses, friendly attitudes, very helpful.
Reply from Kim Melton, Ruoff Mortgage
December 17th, 2025 04:05 PM
Brock, I appreciate your feedback. Providing quick and thorough responses is important to me and Nick, so I'm glad you found it helpful. If you need any further assistance or have more questions, don't hesitate to reach out. Nick and I are...
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Was quick to answer any questions I had and kept me well informed and updated me about any detail that came up.
Reply from Gene Cooney
December 18th, 2025 03:23 PM
Thank you for the kind review, looks like the only lower star was for the online application, what can we do to make it better for future borrowers?
Enjoy your home and please let me know if you need anything at all!!
Dan has always got your back. He's efficient and thorough. You won't find a more dedicated and knowledgeable person in the lending business. His loyalty is the best thing about him.
Reply from Owner
December 22nd, 2025 08:41 PM
Gavin, thank you for your kind feedback. I'm glad to know that my dedication and knowledge stood out during your experience. It's important to me that my clients feel well-supported and informed throughout the process. If there's ever anything...
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Anytime there was a hold up Dan immediately called to let us know. He gave us options and let us decide the best path.
Reply from Dan Dayhuff, Ruoff Mortgage
December 17th, 2025 03:56 PM
I appreciate you sharing your experience, Gavin. Keeping you informed and providing options is important to me, so I'm glad I could assist you in finding the best path forward. If there's anything else I can do for you or any questions you...
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Sam was very good at communicating
Reply from Samantha Rich, Ruoff Mortgage
December 17th, 2025 02:06 PM
I'm glad to hear that the communication met your expectations. Ensuring clear and effective communication is always a priority. Thank you for your feedback!
Dan was easy to work with and answered all of our questions when needed! Will work with him again in the future!
Reply from Dan Dayhuff, Ruoff Mortgage
December 17th, 2025 03:56 PM
I'm grateful for your feedback, Jessi. It's important to me to be available and provide the answers you need. I look forward to the opportunity to work together again in the future. If any questions come up, feel free to reach out anytime.
Ms. Townsend was professional, courteous, and competent.
Reply from Pam Townsend, Ruoff Mortgage
December 16th, 2025 06:59 PM
I appreciate your review, Shaad. It's great to know that you found my approach professional and courteous. If you have any other feedback or need further assistance, don't hesitate to reach out.
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Ruoff Mortgage - Madison
Ruoff Mortgage - Madison has received a review with 5 star rating from Anyalee F
Reply from Owner
December 17th, 2025 02:49 PM
Hello, Anyalee. Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us.
Kendall was amazing! She is extremely friendly and made me feel very comfortable during my first home buying experience. She answered all of my questions quickly and was always eager to help, even on weekends!
Reply from Kendall Withered
December 26th, 2025 04:18 PM
It's great to hear about your positive experience, Anyalee. I’m glad that I could make your first home buying journey a comfortable one and be there for you whenever needed, even on weekends. If you have any further questions or need assistance...
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Excelente service! so happy to have had your support throughout and assistance for every question I had.
Reply from Jason Kain, Ruoff Mortgage
December 16th, 2025 07:14 PM
I'm glad to hear that you were satisfied with the service I provided, Irma. Supporting you throughout the process and answering your questions is what I'm here for. If there's anything else you need in the future, don't hesitate to reach out....
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1581–1590 of 7166
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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