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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Kyle J B
    Deputy, IN
    Posted on February 9th, 2026 04:28 PM
    The process from start to finish was very streamlined and getting in my new home took no time!
    Reply from Kyla Henry
    February 10th, 2026 04:32 PM
    I'm glad to hear that the process was streamlined and that everything moved swiftly for you, Kyle. Making the journey to your new home as smooth as possible is always my aim. If there's anything more I can assist you with, please let me know....
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  • G
    Gage A B
    Columbus, IN
    Posted on February 9th, 2026 04:11 PM
    Excellent communication and seamless process
    Reply from Keith Luken, Ruoff Mortgage
    April 7th, 2026 11:22 PM
    I'm pleased to know that the communication and process met your expectations, Gage. Ensuring a smooth experience is a top priority for me. Should you have any further questions or need assistance, feel free to reach out.
  • T
    Trevor S
    Posted on February 7th, 2026 10:35 PM
    Samantha was very thorough in explaining anything we had questions about. She was very prompt and even answered questions we had when she was off work and at her own home! I would highly recommend her to anyone looking for their next home....
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    Reply from Owner
    February 9th, 2026 01:50 PM
    Trevor, I appreciate your feedback and the recommendation. I'm so happy I could assist in making the home-buying process simple and answer your questions promptly. Thank you for choosing me for your mortgage needs.
  • T
    Trevor S
    Freetown, IN
    Posted on February 7th, 2026 10:35 PM
    Our loan officer, Samantha London did a great job! She even answered questions we had after she was off work and in her own home. She was very prompt at answering anything we had questions about and was very thorough going over everything with...
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    Reply from Samantha London, Ruoff Mortgage
    February 9th, 2026 01:46 PM
    Trevor, thank you for sharing your experience and your recommendation. I’m pleased that I could assist you effectively and that my efforts were helpful, even beyond regular hours. If there’s anything more you need in the future, feel free to...
    read more
  • T
    Taylor S
    Posted on February 7th, 2026 10:25 PM
    Samantha London, Ruoff Mortgage has received a review with 5 star rating from Taylor S
    Reply from Owner
    February 9th, 2026 01:46 PM
    Thank you!
  • T
    Taylor S
    Freetown, IN
    Posted on February 7th, 2026 10:25 PM
    Samantha was great to work with. The process was smooth and easy. We would recommend her and Ruoff to anyone!
    Reply from Samantha London, Ruoff Mortgage
    February 9th, 2026 01:45 PM
    Taylor, I appreciate your recommendation and am pleased to hear that the process felt smooth and easy for you. It was a pleasure to work with you, and I’m grateful for the opportunity to assist.
  • J
    Jasmine N K
    Bloomington, IN
    Posted on February 7th, 2026 10:24 PM
    Communicatio, and able to use my phone when needed to respond back quickly on document.
    Reply from Mandi Eaton
    February 18th, 2026 02:57 PM
    Jasmine, I'm glad to know that you found the communication efficient and appreciated the ability to respond quickly via your phone. Meeting your needs promptly is important to me. If there's anything more I can assist you with, feel free to...
    read more
  • T
    Tyler J M
    MADISON, IN
    Posted on February 7th, 2026 08:57 PM
    Process was so quick and Kendall was amazing!
    Reply from Kendall Withered
    February 17th, 2026 08:58 PM
    Tyler, I'm pleased to hear that you found the process quick and my assistance beneficial. If there's anything else I can do to help or if you have any future questions, feel free to reach out. Your satisfaction matters to me.
  • M
    Michael J B
    OSPREY, FL
    Posted on February 7th, 2026 04:47 PM
    we knew Keith and so we trusted him
    Reply from Keith Luken
    February 17th, 2026 04:48 PM
    I appreciate your trust, Michael. It's always my goal to provide a reliable and straightforward experience. If you have any more needs or questions in the future, I'm here to help.
  • V
    Valerie J H
    Columbus, IN
    Posted on February 7th, 2026 04:02 PM
    Everything was great from start to
    Reply from Jason Kain, Ruoff Mortgage
    February 12th, 2026 03:58 PM
    I appreciate your positive feedback, Valerie. It's rewarding to know that everything met your expectations. If you have any further needs or questions, don't hesitate to reach out.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

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