Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Very fast response
Reply from Cindy Jansky
March 6th, 2026 04:05 PM
Tyler, thank you for highlighting the quick response. It's important for me to be as responsive as possible to ensure things move smoothly. If you need any more assistance, just let me know.
Kate was extremely responsive and knowledgeable with every step in the process . From the moment I met her I knew we were in good hands with her and Ruoff.
Reply from Kate Cusack, Ruoff Mortgage
February 23rd, 2026 08:27 PM
Thank you so much, Rachael! Congrats to your whole family on your first home!!
Very knowledgeable and explained things well. Tried several things to get us the best deal possible while meeting our needs. Made the daunting (yet exciting) task of buying a home not just manageable but downright easy!
Reply from Cory Wilson, Ruoff Mortgage
February 23rd, 2026 05:59 PM
Thank you for the great survey Kevin. I didn't make it easy, you two made it easy! You were very well-prepared 1st time buyers.It was truly a pleasure working with you both.If you ever have any questions or need my help with anything, I'm here...
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Great communication with Kate Cusack
Reply from Kate Cusack, Ruoff Mortgage
February 22nd, 2026 01:21 PM
Thank you Jim!
She was able to get a good rate and a first time home buyers downpayment for me which helped me save even more money for other things I would potentially need for the house.
Reply from Sonia Niccum-Gunderson
March 5th, 2026 02:20 PM
I'm glad I could help secure a favorable rate and first-time home buyer's down payment for you, Cayden. Saving money for other things is always beneficial when buying a home. If you have any questions or need further assistance, please don't...
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Kym Baker, Ruoff Mortgage
I really really appreciate the easy of working with Ruoff Mortgage but especially Kym Baker. She has made a stressful confusing process a breeze . I trust her guidance when I am unsure or unclear about what financing options are available or...
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Reply from Kym Baker, Ruoff Mortgage
February 20th, 2026 09:44 PM
Eddie, I'm grateful for your kind words and for sharing your experience. It's important to me that the process feels manageable and clear, so I'm glad I could provide guidance and keep you informed throughout. Your trust means a lot to me,...
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Was really treated like family! & hands down the smoothest experience for my first home.
Reply from Cindy Jansky
March 2nd, 2026 09:26 PM
Michael, I'm glad to hear that your journey to buying your first home felt smooth and welcoming. It was important for me to create a supportive experience for you. If you have any future questions or need assistance, don't hesitate to reach...
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Samantha Conrad, Ruoff Mortgage
Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Carlos 9
Reply from Owner
March 2nd, 2026 04:02 PM
I truly appreciate your positive rating, Carlos. Thank you for your trust in my services at Ruoff Mortgage. If there's ever anything more you need, please feel free to reach out.
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Lori Horney, Ruoff Mortgage
All of our questions and concerns were answered and addressed in a timely manner. Lori and her team are very knowledgeable and great to work with!
Reply from Lori Horney, Ruoff Mortgage
February 19th, 2026 05:56 PM
I'm pleased to hear that you felt your questions and concerns were addressed promptly and thoroughly, Tracey. I take pride in being knowledgeable and ensuring that my clients feel supported throughout the process. If there’s anything more you...
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Linda Riley, Ruoff Mortgage has received a review with 5 star rating from Melanie E
Reply from Owner
February 19th, 2026 11:54 AM
Thank you for the positive rating, Melanie. If there's anything else I can assist with, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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