

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great company an d great team!
Reply from Lori Horney | NMLS# 139300 | Ruoff ...
November 14th, 2023 05:46 PM
Thank you for your kind words and the 5-star rating, Patrick! I'm thrilled to hear that you had a great experience with our team at Ruoff Mortgage. We strive to provide top-notch service to every customer, and it's encouraging to hear that...
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Appreciate Steve’s professionalism and can do attitude. Working remotely and approximately 700 miles distance sounds easy,however; when you consider the varibles ie VA loan it’s not easy.Steve is to be commended. Well done!
Reply from Steve Hissong
October 30th, 2023 03:19 PM
Rich... Thank you for the kind words. You were a pleasure to work with. Let me know when you are up in the area so I can say hello!!
Nothing should be different
Reply from Jan Edwards | NMLS# 828721 | Ruoff ...
October 27th, 2023 03:17 PM
I'm incredibly grateful for your positive review, Dean! It was my pleasure to work with you and Kelly, and I'm glad to hear you were satisfied with the services at Ruoff Mortgage. When you're ready to purchase your next investment property...
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Dean was great to work with and advised me the entire way. Ruoff made the mortgage experience a breeze from application through closing.
Samantha was very knowledgeable and made the whole process very easy.
Reply from Owner
October 27th, 2023 12:41 PM
Thank you for your positive review, Karen! We're glad to hear that Samantha provided you with excellent service and made the mortgage process easy for you. We appreciate you putting your trust in us for your mortgage needs.
Samantha was very knowledgeable and made the whole process very easy.
Reply from Samantha Conrad | NMLS# 132573 | Ru...
April 15th, 2024 12:49 PM
Thank you very much, Karen. I appreciate that you shared that the smooth process and my knowledge made a difference in your experience. Anxious to see all the plans that you have for your new home come together, hard work and dedication pays...
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We felt like the process was a bit slow compared to our previous closing. We felt like the process was drawn out and there wasn’t much hurry to finish the process. Lori was a great communicator and friendly.
Reply from Lori Horney | NMLS# 139300 | Ruoff ...
October 26th, 2023 05:01 PM
Hi Mallory, Thank you for your feedback. You are correct, it was a little slower than the normal . There were HUD labels & Certification documents missing from your home, that we needed for the home you were purchasing which we waited nearly...
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From the first phone call I had with Karen, she was able to answer all of my questions, lock in my rate, and provide almost immediate responses to any questions I had. There was clear and consistent communication from her team on what was expected...
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Reply from Karen Zank
October 26th, 2023 05:16 PM
Thanks so much Jayme! We loved working with you and your husband on the purchase of your lake cottage! We hope you and your family have many happy years there!
Ruoff Mortgage was excellent in every way and our first home buying process went smooth as butter! Thank you, Kym at Ruoff Mortgage.
Reply from Owner
October 26th, 2023 01:58 PM
Thank you for your kind words, Lisa! We're thrilled to hear that your first home buying process with Kym and the Ruoff Mortgage team went smoothly. We appreciate your feedback and are here to assist you whenever you need us.
Everything was good
Reply from LeAnne Francis | NMLS# 904792 | Ruo...
November 6th, 2023 03:20 PM
Congratulations on your new home! So glad I was able to assist in providing the best financing solutions to meet your needs. At Ruoff Mortgage, we consistently aim to provide the best experience for our customers. Thank you for taking the time...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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