

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The very best at everything
Reply from Tashua Rhine, Ruoff Mortgage
June 11th, 2026 04:09 PM
Thanks so much, John! It was truly a pleasure working with you!
Cyndi was on point for every milestone throughout the process. As soon as one hit she either called or sent a text. She made sure to have everything dialed in and even worked hard to get us some money back. Would recommended to anyone looking....
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Reply from Cyndi Handley, Ruoff Mortgage
June 11th, 2026 11:26 AM
Jeremy, I appreciate your feedback and am pleased to hear that my communication and efforts made a positive impact on your experience. Ensuring everything was dialed in and finding opportunities for you to save money was important to me. Thank...
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Jessica made the home buying process extremely easy and straight forward. She answered any and all questions we had!
Reply from Jessica Prater
June 22nd, 2026 03:23 PM
Brandon, thank you for sharing your experience! I'm pleased to know that I could make the home buying process easy and straightforward for you. If you have any more questions in the future, I'm here to help.
Jan was wonderful to work with throughout the entire process. She was incredibly patient and took the time to answer even our simplest questions, which made us feel completely supported. We appreciate her expertise and guidance.
Reply from Owner
June 22nd, 2026 02:50 PM
Magnus, I'm grateful for your kind words. It's nice to know that my patience and guidance helped you feel supported throughout the process. If you have any more questions or need further assistance, please feel free to reach out.
Jan was wonderful to work with throughout the entire process. She was incredibly patient and took the time to answer even our simplest questions, which made us feel completely supported. We appreciate her expertise and guidance.
Reply from Jan Edwards, Ruoff Mortgage
June 10th, 2026 02:14 PM
Thank you so much for your kind words, Kwame! It was an absolute pleasure working with you and Katie and I'm so glad that you felt supported during your first homebuying experience. I'm grateful that you trusted in me and Ruoff Mortgage to...
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Kristee is the best And the reason we got the house we were looking at. We toured it on a Friday afternoon and need to submit a n offer on Saturday evening. From initial contact with Kristee that afternoon Kristee was on top of everything and...
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Reply from Kristee Dampeer
June 22nd, 2026 06:23 PM
Thomas, I'm glad to hear that I could play a key role in helping you secure the house you were looking at. Your kind words about my responsiveness and support throughout the process are truly appreciated. If you have any further questions or...
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Communication and and al ways answering or returning calls quickly
Reply from Steve Hissong
June 25th, 2026 03:53 PM
Leah, we appreciate your feedback on our communication and responsiveness. It's great to know that answering and returning calls quickly made a positive impact on your experience. If there's anything else we can assist you with, please don't...
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I work in customer service and I don't think I've ever seen anyone that works as well as Roger Maxwell does with his customers! There was a LOT of work that needed to be done due to a divorce settlement. Roger was able to help me every step...
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Reply from Roger Maxwell
June 19th, 2026 06:54 PM
Jeffrey, I'm so grateful for your kind words and detailed feedback. I'm pleased that I could assist you through the complexities of your divorce settlement and make the process smoother for you, even with your late work hours. It's important...
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Jessica kept us informed on everything and she helped us a lot through out the process answered our calls and text always returned our calls I will definitely recome her to anyone looking for a mortgage.
Reply from Jessica Prater
June 19th, 2026 04:52 PM
Carlos, I'm grateful for your kind words and recommendation. It's good to know that staying informed and being responsive were helpful to you throughout the mortgage process. If you need anything in the future, feel free to reach out!
I've used Sonia for all my mortgage needs for years so I knew this process would be easy. Sonia is very helpful and easy to talk to
Reply from Sonia Niccum-Gunderson
June 19th, 2026 03:16 PM
Adam, I'm thankful for your continued trust in me for all your mortgage needs over the years. It's great to hear that you find the process easy and my support helpful. I look forward to assisting you again in the future!
471–480 of 6987
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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