Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication throughout the process was quick and easy.
Reply from Karen Zank
April 12th, 2024 05:18 PM
I appreciate your feedback, Thomas. It's great to hear that you found the communication fast and straightforward throughout the process. Karen Zank and the entire team at Ruoff Mortgage are committed to providing efficient and effective service....
read more
for
Ruoff Mortgage - South Bend
Everything went like clockwork and thoroughly enjoyed my time at the closing.
Reply from Owner
February 19th, 2024 09:52 PM
We are thrilled to hear that you had a seamless experience with us, Janet. Thank you for choosing Ruoff Mortgage.
Organized, professional, yet not stuffy, very well informed up to the date of closing. Arielle Schmitt was fantastic. The closing went smoothly and no surprises. Quite frankly, I actually enjoyed it and had a good time and laughed quite a bit...
read more
Reply from Arielle Schmitt | NMLS# 2053913 | R...
February 20th, 2024 05:22 PM
Janet thank you so much for the kind reviews. I truly enjoyed our conversations!
for
Jan Edwards, Ruoff Mortgage
Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Lexi G
Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
read more
for
Jan Edwards, Ruoff Mortgage
Jan was always checking in and made me comfortable enough to ask questions when I was confused. During closing she made sure to interrupt and explain things further if she felt it was necessary.
Reply from Jan Edwards | NMLS# 828721 | Ruoff ...
February 20th, 2024 03:07 PM
Thank you, Lexi, for the wonderful 5-star rating! It's great to hear you had a positive experience! With such a short time between our pre-approval meeting and your closing, I wanted to make sure that you understood every step of the way. Your...
read more
for
Jan Edwards, Ruoff Mortgage
Jan did everything she could to help us get approved in the home buying process. Our “case” was one of the more complicated ones she’s probably handled and it felt like there were more curveballs than anyone saw coming. She was incredibly happy...
read more
Reply from Jan Edwards | NMLS# 828721 | Ruoff ...
February 20th, 2024 03:06 PM
Trevor and Alex, I couldn't be happier that we were able to make this happen for you! It was a bumpy ride for sure, but we all held on and remained optimistic that it would all work out...and it did! Thank you for entrusting me and Ruoff Mortgage...
read more
Amy has always been very helpful throughout the process. This is not the first time I have gone through Ruoff and used Amy for my loan officer. Each time has been very helpful. Shes supportive and dedicated to help her customers .
Very understanding and very professional!
Reply from Kate Cusack
April 1st, 2024 03:20 PM
Thank you so much for the kind review, Cody!!
Kate made the process very easy and was there when I needed any help regarding the process.
Reply from Kate Cusack
April 1st, 2024 03:20 PM
You were such a pleasure to work with, Weronki! So happy for your new home!!
for
Stacey was on the approval process for both my sister and I the night we applied even though it was late in the afternoon (8-9pm). I believe this effort allowed me to secure the home I was able to purchase. I am grateful for everything she...
read more
Reply from Stacey Tevis
June 17th, 2025 06:25 PM
Hope you're doing well! I'm still here if you need anything-Stacey
4541–4550 of 7014
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us