Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,021)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(7,021)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Stacey was great to work with and made everything a breeze

Reply from Stacey Tevis

June 17th, 2025 06:25 PM

Thank you Mallory- appreciate the review- Stacey

Great service

Reply from Cindy Jansky

November 28th, 2024 04:15 PM

I'm thrilled to hear you had a great experience, Jacob! Your positive feedback means a lot to me and the whole team at Ruoff Mortgage. We strive to provide top-notch service to our customers, and I'm glad we hit the mark for you. Thank you...

Everything and with a big smile ! She answered all questions, and was very prompt! Thank you so much for everything!

Reply from Lori Horney, Ruoff Mortgage

November 22nd, 2024 07:23 PM

I'm thrilled to hear how satisfied you are with the service provided, Christine! I always strive to answer all queries promptly and accurately, so it's great to know this was appreciated. Your kind words mean a lot to me and the team at Ruoff...

Stacey works hard to get things done and tries every avenue possible. I knew that we would be using her services again for our second attempt at getting a house and I'm so glad we did. She helped take out a huge part of the stress and was never...

Reply from Stacey Tevis

June 17th, 2025 06:25 PM

Thank you so much for the awesome review and kind words- Stacey

Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Naima P

Reply from Owner

November 22nd, 2024 07:24 PM

Thank you so much, Naima! I'm thrilled to hear you had a great experience with me at Ruoff Mortgage. Your high rating truly means a lot. Remember, I'm here for you if you have any future needs or queries. Your satisfaction is always my goal....

Everything went smoothly and was explained clearly enough to understand.

Reply from Lori Horney, Ruoff Mortgage

November 22nd, 2024 07:24 PM

Thank you, Naima, for this wonderful review and rating. I'm pleased to hear that your process went smoothly and that you found our explanations clear and understandable. This is exactly the experience we strive to provide at Ruoff Mortgage....

Lori and her team was there from start to finish. They help me no matter what it was.

Reply from Lori Horney

November 22nd, 2024 07:25 PM

Scott, I'm so glad to hear that you had a positive experience with my team and I. We strive to be there every step of the way during the mortgage process and it's wonderful to know we were able to assist you. Your high rating is greatly appreciated....

I have followed Karen from supreme lending and she is amazing every single time. I believe this is my 3rd time dealing with karen with a mortgage and plan on dealing with her for a refi soon. She's amazing in so many ways! Thanks for everything...

Reply from Karen Zank

November 25th, 2024 04:50 PM

Hi Caleb, it's always a pleasure working with you too! I'm thrilled to hear that you've had yet another positive experience. Your trust and loyalty mean a lot and it's been my privilege to assist you. Looking forward to helping you with your...

He would take the time to answer any questions that we had during the process. Did not mater weekdays or weekends.

Liked how everything was handled quickly. Gina was very good to me and pleasant to work with. I would suggest that when people apply for a loan, it would be a good idea to give them an example sheet of the closing paperwork so they can see...

Reply from Gina Champion

December 21st, 2024 09:49 PM

So happy we could get this done so quickly for you Tom.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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