Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,021)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,021)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Kym was extremely informative and easy to work with. She made the loan process the easiest I’ve ever experienced. Her communication skills are superb and knowledgeable about every aspect of financing. My situation was more unique than normal...

Reply from Owner

February 6th, 2025 12:24 PM

I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...

Kym made my loan process the best experience I've ever had in the home buying process. This will be the 6th home purchase of my life and was by far the best experience. I would give all the credit of that to Kym, she was timely, effective,...

Reply from Kym Baker, Ruoff Mortgage

January 2nd, 2025 04:23 PM

Thank you so much, Chad, for your glowing review! It's incredibly fulfilling to hear that your experience with me was the best among your numerous home purchases. I strive to be timely, effective, and understanding as I guide clients through...

I tried many times to buy a home and Lori was always there giving me great advice as to why I shouldn't get it and what to work on and do for the next time I apply. Her advice finally paid off as her and her team has made my dream come true!...

Reply from Owner

January 9th, 2025 04:56 PM

I'm not happy crying, you're happy crying! OK, I might be tearing up a bit. Thank you so much for saying this. Truly, I loved walking this process with you and I'm SO HAPPY that you now own your home. :)

Lori and Amanda was such a pleasure to work with. They are friendly and so helpful. I truly appreciate all they did to make this process as easy as possible and for answering all my questions.

Reply from Lori Hiscock, Ruoff Mortgage

January 2nd, 2025 04:14 PM

Thank you both for letting us be part of this! It was a wonderful way to end 2024 and we're thrilled that you OWN your home now. :)

Kristee made the process easier by making sure we had as much information as possible through each step and took good care of us throughout the process.

Reply from Kristee Dampeer

January 12th, 2025 04:08 PM

Thank you so much for your kind words, Colleen. I'm really pleased to hear that you found the process easier with the help of the information provided. It was my pleasure to ensure that you were well looked after throughout your mortgage journey...

Very friendly and knowledgeable.

Reply from Owner

January 15th, 2025 05:20 PM

Thank you for your stellar rating and kind words Destin. It's delightful to hear that you found Karen to be both friendly and knowledgeable. At Ruoff Mortgage, we always strive to provide our customers with the best service possible. We appreciate...

The ability to take control of the process while still keeping me completely in the loop and up-to-date.

Reply from Karen Zank

January 15th, 2025 05:20 PM

Thanks for taking the time to leave such a positive review, Destin. It's great to hear that Karen was able to keep you informed throughout the process while also taking control. We at Ruoff Mortgage always strive for excellent customer service...

My experience with Mary and Ruoff was very genuine and comfortable. They treated me with great professionalism and knowledge. The process was smooth and fast hated the paperwork but got through it. Mary was always there if I need anything also...

Reply from Owner

January 23rd, 2025 04:34 PM

Hi Patrice! I'm thrilled to hear about your positive experience with us at Ruoff Mortgage. I understand that paperwork can be a bit overwhelming, but I'm glad we could make the process smooth and fast for you. It was my pleasure to assist you...

My over all experience was a whole ball of emotions but in good way. Everyone that i came in contact with were very friendly like we knew each other all ready. Mary made me feel so comfortabl, very knowledgeable and explain thing to me so I...

Reply from Mary Karabatak

January 11th, 2025 04:48 PM

It's truly heartwarming to read your review, Patrice. I'm thrilled that you felt comfortable and well-informed throughout the process - that's always my aim. I'm glad we could help bring your dream to fruition. Here's to your new home and a...

She handled EVERYTHING from beginning to end. This is not my first time with Karen. I keep coming back to her because she is so informative and helpful. She is AWESOME in my book !

Reply from Karen Zank

January 11th, 2025 04:37 PM

Daniel, I am so delighted to read your kind words and thrilled that you felt well taken care of throughout the process. I consider it my utmost responsibility to ensure a smooth and informative experience for my clients. Your trust and ongoing...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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