Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,014)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,014)

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5 Star

98%

4 Star

3 Star

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1 Star

Sonia went above and beyond to make sure I understood each step of this process. Quick responses, and any questions I had she made sure to explain it and make sure I understood what she was saying. I can't express how amazing she is.

Reply from Sonia Niccum-Gunderson

April 3rd, 2025 02:26 PM

We are thrilled to hear about your wonderful experience with Sonia. Ensuring that our clients fully understand each step of the process is a top priority for us at Ruoff Mortgage. We appreciate your kind words and will share them with Sonia....

Nella was very quick to respond throughout the entire process wand was very knowledgeable

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

I'm glad to hear that you found my responsiveness and knowledge helpful throughout the process. Your feedback is greatly appreciated, and I'm pleased to have been able to assist you.

As first home buyers Nella and the Ruoff team were great to communicate with and turn to for advice. The industry is quick, but Nella was reassuring throughout the whole experience.

Reply from Nella Butchbaker, Ruoff Mortgage

April 13th, 2026 08:44 PM

I'm thrilled to hear that your first home buying experience was positive and that I could provide the reassurance you needed. It was a pleasure working with you, and I'm glad the Ruoff Mortgage team and I could assist throughout the process....

Lori was amazing from start to finish!

I can't say enough about the warm welcoming feeling Lori gave us both. She's a breath of fresh air!

Reply from Lori Hiscock, Ruoff Mortgage

April 2nd, 2025 03:36 PM

Thank you so much for sharing this! I loved reading it and the feeling was mutual. It was a true joy working with you both. :)

This is my 5th home that I have bought, and I have got to say from start to finish Lori horney was on top of everything,there were no hidden suprises at all,kept me informed all the way,cannot say enough about her. I would highly recomened...

Reply from Lori Horney, Ruoff Mortgage

April 2nd, 2025 01:38 PM

I'm thrilled to hear about your positive experience with the home buying process, Donald. It was a pleasure assisting you, and I appreciate your kind words and recommendation. Thank you for choosing Ruoff Mortgage for your loan needs.

This is not the first time we have worked with Roger. He is so knowledgeable and friendly I recommend him to anyone I possibly can who will be going through a loan process.

Reply from Roger Maxwell, Ruoff Mortgage

June 17th, 2025 08:19 PM

I'm thrilled to hear that you had another positive experience working with me. Your kind words and recommendations are greatly appreciated. If you ever need assistance in the future, I'm here to help. Thank you for choosing Ruoff Mortgage again!...

Sonia is a wonderful person to work with!

Reply from Sonia Niccum-Gunderson

April 11th, 2025 10:39 PM

I'm thrilled to hear you had a positive experience working with me. It was a pleasure assisting you, and I appreciate your kind words.

Closing costs were better than initial estimate. Jan kept us informed every step of the way and helped us to work through the issues we encountered during the process.

Reply from Owner

April 11th, 2025 04:48 PM

I'm pleased to know that the closing costs were favorable and that I was able to keep you informed throughout the process. It was a pleasure assisting you with your mortgage, and I'm glad we could work through the issues together. Thank you...

Closing costs were better than initial estimate. Jan kept us informed every step of the way and helped us to work through the issues we encountered during the process.

Reply from Jan Edwards, Ruoff Mortgage

April 1st, 2025 07:39 PM

I'm thrilled to hear that the closing costs were favorable and that I could keep you informed throughout the process! It was a pleasure assisting you and Kristine and I'm glad we could work through those pesky issues together. Thank you for...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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