

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Karen is EXTREMELY responsive to all questions throughout the process. She uses the Loan Butler technology and combines her own personal touch to make this an easy and seamless transition. Working hand-in-hand with her, we were able to reach...
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Reply from Karen Zank
May 12th, 2025 03:40 PM
I'm thrilled to hear that your mortgage process was seamless and that my responsiveness met your expectations. It was a pleasure working with you, and I appreciate your kind words and challenge. Thank you for choosing Ruoff Mortgage.
Super quick and easy process. Mary constantly stayed in contact with me and gave me updates the second they happened. Which made for a stress free first home purchase.
clarity and honesty
Reply from Roger Maxwell, Ruoff Mortgage
June 17th, 2025 08:19 PM
I'm glad to hear that you appreciated the clarity and honesty throughout the process. It was a pleasure working with you, and I'm grateful for your positive feedback.
Dee Waggoner, Ruoff Mortgage has received a review with 5 star rating from Dan P
Reply from Owner
October 20th, 2023 03:51 PM
Hi, Jordan. Thank you very much for your rating! We are glad you had a pleasant experience.
Dee met with me and my wife on a Sunday morning to do the loan application in person. these days hardly nothing is in person so that was very nice to not only complete the app in person but on a Sunday so we didn't have to miss any work or...
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Reply from Dee Waggoner
May 12th, 2025 03:15 PM
I'm glad I could meet with you and your wife in person on a Sunday to complete the loan application. It's great to know that this convenience made the process easier for you. Thank you for choosing Ruoff Mortgage and for your kind words.
Feeling like you made some kind of friendships
Reply from Roger Maxwell, Ruoff Mortgage
June 17th, 2025 08:19 PM
You absolutely have friends in both your realtor and I. We appreciate your trust and confidence and work tirelessly to honor both and treat every client like a close friend... and an amazing number become that for the long term. Enjoy your...
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Linda Riley, Ruoff Mortgage has received a review with 5 star rating from Brooke R
Reply from Owner
May 15th, 2025 02:02 PM
I'm thrilled to know that you had a positive experience, Brooke. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and high rating. If you have any further questions or need assistance in the future, please...
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Linda Riley was such a joy to work with for us being first time home buyers. She always responded quickly to phone calls and/or texts. She worked with us step by step and made sure we understood everything. She's very patient and wonderful...
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Reply from Linda Riley, Ruoff Mortgage
May 1st, 2025 07:45 PM
I'm thrilled to hear that you had such a positive experience as first-time home buyers. It was a pleasure working with you and guiding you through each step. Thank you for your kind words and for choosing Ruoff Mortgage.
Jan is one of the best of the best mortgage lenders in this industry! I can say that because I have been in this industry for over a decade, and she has been consistently fantastic to work with. If it can be done, she will make it happen! A...
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Reply from Owner
May 12th, 2025 04:04 PM
Leah, I truly appreciate your kind words and trust. I hope that the next chapter in your life is the best yet and I look forward to watching what you do next!! Thank you for your heartfelt review!
Mary was absolutely incredible from start to finish. i Was in a time crunch and she got my loan approved in record time, we closed with a few days to spare. She communicated clearly every step of the way and made this process very easy for...
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Reply from Owner
May 14th, 2026 10:31 AM
Your feedback is greatly appreciated, Mike. I'm really glad that I could assist in getting your loan approved quickly and making the closing process smooth for you. Keeping communication clear and timely is always a priority for me, especially...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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