Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We always have a great experience with Nella! She is always thinking of us and looking out for the best opportunity for our family. Nella is always friendly, quick & knowledgable and we appreciate all of her hard work. We recommend her any...
read more
Reply from Nella Butchbaker
August 10th, 2026 03:15 PM
Veanna, I appreciate your kind words and recommendation. I'm glad to hear that you consistently have great experiences and feel well-supported in finding the best opportunities for your family. It's always my goal to be friendly, quick, and...
read more
Dee Waggoner, Ruoff Mortgage has received a review with 5 star rating from Katie S
Reply from Owner
August 11th, 2026 07:18 PM
Katie, thank you for the 5-star rating! I'm pleased to know that you had a positive experience with Ruoff Mortgage. If you ever need assistance in the future, feel free to reach out.
We have worked with Dee on the purchase of our precious home, and both went very smooth and hassle free. But this time we were selling and buying at the same time, and she was the first step in this potentially hairy situation. Dee was knowledgeable...
read more
Reply from Dee Waggoner
August 10th, 2026 04:36 PM
Katherine, I'm so glad to hear that your experience with selling and buying simultaneously went smoothly. It's great to know that my communication and guidance were helpful throughout the process. Thank you for sharing your experience and for...
read more
Stephanie took the burden off of our hands of buying a house and was very knowledgeable and helpful. We love her!
Reply from Stephanie Moncayo
August 10th, 2026 02:31 PM
Gavin, I appreciate your kind words and am happy to have been helpful in making the home-buying process easier for you. I'm glad to hear that you felt supported throughout your journey with Ruoff Mortgage.
Nella kept us inform for everything that was going on. She went above and beyond to make sure we were completely satisfied with everything!
Reply from Nella Butchbaker
August 10th, 2026 01:59 PM
Chaz, thank you for your kind words. I'm glad to hear that you felt well-informed and satisfied with the process. It was my pleasure to go above and beyond for you at Ruoff Mortgage.
for
Samantha Conrad, Ruoff Mortgage
Excellenteverythjng was good Thank y
Reply from Samantha Conrad
August 10th, 2026 02:18 PM
I'm grateful for your feedback, Tonya. I'm happy to hear that everything went well for you. If you have any other questions or need further assistance, feel free to reach out.
for
Kym Baker, Ruoff Mortgage
Just having it come down to the very last day of closing was very frustrating. I expected the process to be complete before the last day of closing.
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 08:47 PM
Jeanne, I understand how frustrating it can be when things come down to the wire. I'm grateful for your patience during the process, and I appreciate your feedback.
Tashua was fantastic to work with through this whole process. She was upfront about what to expect and how stressful it could be, but honestly because of her communication with me and my husband it was far less stressful than actually looking...
read more
Reply from Tashua Rhine, Ruoff Mortgage
July 28th, 2026 07:00 PM
Thank you both for such a kind review! It was such a joy to work with you! I am grateful for the opportunity and wish you both years of amazing memories in your new home!!
Steve H. made our home our home buying process a breeze, would highly recommend him.
Reply from Steve Hissong
July 28th, 2026 05:22 PM
Richard, we appreciate your kind words about Steve H. We're pleased to hear that your home buying process was smooth and that you would recommend him. Thank you for choosing Ruoff Mortgage!
for
Kym Baker, Ruoff Mortgage
Kym made communication very easy to understand and quick to respond .
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 04:35 PM
Kenda, I'm glad to hear that you found the communication clear and timely. I always strive to make the process as straightforward as possible, and your feedback is truly valued. Thank you for sharing your experience!
231–240 of 6986
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us