Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,012)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,012)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Answered all of my questions and when I requested to like at different types of loans she looked at them for me and expl the best route to go.

Reply from Cyndi Handley

July 17th, 2025 07:08 PM

I'm pleased to know that I could assist you by answering all your questions and exploring different loan options with you. It's important to me to help clients find the best path forward, and I'm glad I could provide the guidance you needed....

Lori, knows her financing. I am requesting that my comments are not to placed on Face Book or any other public media. I request that of the loan officers I use.

Reply from Lori Hiscock, Ruoff Mortgage

July 7th, 2025 03:16 PM

No problem at all, Pat, we will keep this internal. Thank you for the positive feedback!

Sam cares about her clients, she goes above and beyond to make their dreams come true! She’s very passionate about her job, and seeing her clients get the home they dreamed of brings her true happiness. She keeps you informed every step of...

Reply from Owner

July 9th, 2025 01:19 PM

The smiles from the entire family on your 1st pool day was confirmation of the sucessful search of all that you dreamed about in your new home. Thank you for your continued trust in me to walk with you and your family, your appreciation fills...

Our loan officer, Jan Edwards, kept us up to date on the status of our loan, helped us lock in a great rate, and was always quick to answer questions. She was wonderful to work with!

Reply from Jan Edwards, Ruoff Mortgage

July 7th, 2025 05:33 PM

I'm so glad to hear that you had a positive experience with your loan process, Emily! It was a pleasure assisting you and ensuring you received a great rate and service. It is always my goal to keep my clients informed and answer questions...

The communication Sam kept with us through the entire process. And knowing Sam wanted our dreams of buying the perfect home to come true just as much as we did! She is very passionate about her job and makes dreams a reality for her clients....

Reply from Samantha Conrad, Ruoff Mortgage

July 7th, 2025 01:47 PM

I appreciate the value you have in the services I provide and the passion I have to take care of my clients. Without the dedication & referrals from my clients like you, I would not have the sucesses it building my business, it is the best...

Everything, Mary is the best!

Reply from Mary Karabatak

July 17th, 2025 01:57 AM

Thank you so much, Jerimiah! I'm truly grateful for your kind words. It’s wonderful to hear that your experience was positive. It's my goal to provide the best service possible, and knowing I've met that for you is fantastic. If there’s anything...

I love the positivity, everyone I worked with to buy my house was amazing!!

Reply from Karen Zank

July 17th, 2025 01:41 AM

I'm delighted to hear about your positive experience with everyone involved in your home buying journey. It’s wonderful to know you felt supported at every step. Thank you for sharing your experience, and I'm glad I could be a part of making...

Mary Karabatak was always on it and very informative, Also very pleasant to deal with, Even showed up at closing to make sure everything went smooth for my wife and I, We will definitely look her up when we refinance, Thanks Mary!

Reply from Mary Karabatak

July 16th, 2025 10:36 PM

Thank you, Jeffrey, for your kind words. I'm delighted to know that you found the process informative and pleasant. It was important to me to be present at your closing to ensure everything went smoothly for you and your wife. I look forward...

The service that we got for our first home buying experience was absolutely amazing. Our lender was Very informative and friendly I would recommend this company and our lender to anyone purchasing a home

Reply from Roger Maxwell

July 16th, 2025 08:24 PM

I'm delighted to hear that your first home buying experience was so positive, Samantha. It's wonderful to know that you found the service informative and friendly. I appreciate your recommendation and am grateful for the trust you've placed...

The process was simple, and we were clear to close quickly. Mary was great to work with.

Reply from Mary Karabatak, Ruoff Mortgage

October 23rd, 2025 01:31 AM

I'm glad to hear the process was straightforward and that we could close quickly. It was a pleasure working with you. If you have any further questions or need assistance, don't hesitate to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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