Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,011)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,011)

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5 Star

98%

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Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Cadence L

Reply from Owner

August 12th, 2025 05:58 PM

I appreciate your wonderful feedback, Cadence. I'm delighted to hear that my efforts contributed positively to your experience with the mortgage process. Your recognition of my work means a lot to me, and it's always my goal to ensure clients...

Cyndi reallt really worked witb our busy schedules and making sure we were up to date on everything. There were some snags along the way, but Cyndi guided us through every step of the way.

Reply from Cyndi Handley, Ruoff Mortgage

August 12th, 2025 05:55 PM

I'm glad to hear that I could effectively work with your busy schedules and keep you informed throughout the process. Navigating those snags can be challenging, and I'm pleased I could guide you through each step. Your feedback is appreciated,...

My experience was great I couldn’t have asked for a more efficient process

My experience was great! Ryan is extremely efficient and my closing actually happened a week early . I couldn't have askrd for a more seamless and informative process

Reply from Ryan Dunn

July 28th, 2025 02:05 AM

I'm really glad to hear that your experience was positive and that the process went smoothly. It's always my goal to keep things efficient and informative, so I'm thrilled that we were able to close early and meet your expectations. Thank you...

Communication

Reply from Sonia Niccum-Gunderson

July 21st, 2025 01:07 AM

Thank you, James, for taking a moment to share your feedback. We're pleased to know that communication was effective during your experience with Sonia and our team at Ruoff Mortgage. If there's anything more you need or any questions you have,...

Kate was communicative and positive wvery step of the way. She answered any and all questions we had. The Loan Butler interfacse was really great to keep ourselves up to date.

Reply from Kate Cusack, Ruoff Mortgage

July 17th, 2025 07:00 PM

Thank you so much to you and Abbie for being so wonderful to work with! Congratulations on your new home and welcome to the region :)

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Kaleena O

Reply from Owner

July 28th, 2025 03:31 PM

I really loved working with you Kaleena, wishing you the best in this new path in life 😊

Patients, understanding and clear communication

Reply from Stephanie Moncayo

July 27th, 2025 03:31 PM

I'm glad to hear that you appreciated the patience and clear communication throughout the process. It was important to me to ensure everything was understandable and that your needs were met comprehensively. Thank you for the kind words and...

Everything from the start to the finish line was explained very well to us and if we didn't understand something they explained very well what they were trying to say .

Reply from Michael Grove

July 27th, 2025 03:21 PM

I'm very pleased to know that everything was clearly explained from start to finish. Ensuring that all aspects of the process are well understood is crucial, and I'm glad it made a difference in your experience. If you ever have more questions...

Roger helped in everyway possible answering any questions I had and thoroughly explaining the process as we went. This was my first time buying a home and Roger took the time to make sure I understood what was going on and why. Roger went above...

Reply from Roger Maxwell, Ruoff Mortgage

July 17th, 2025 04:02 PM

Thank you very much for the high compliments. I am thrilled to know that you always got the answers you wanted and needed. Buying home is a major life event and I am glad I was able to help!!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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