Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Samantha Conrad, Ruoff Mortgage
Samantha was very knowledgeable and went thr extra mile to make sure everything went as smooth as possible. Excellent
Reply from Samantha Conrad, Ruoff Mortgage
November 12th, 2025 03:07 PM
Thank you, Michael for your review, I appreciate that in all of the extras in your home selling and buying experience, you felt the extra care and details that mattered for a smooth transaction. I know you are looking forward to this next chapter...
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Cory made this process as seamless as possible and helped me understand everything as a first time home buyer as well as answering any questions I came up with to the best of his ability
Reply from Cory Wilson
November 21st, 2025 09:40 PM
I appreciate your kind words, Gabrielle. It's rewarding to hear that I could make the process seamless and provide clarity for you as a first-time home buyer. Assisting you and answering your questions was a priority, and I'm pleased I could...
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Communication was great. Dee explained the different options and kept me up-to-date throughout the entire process.
Reply from Dee Waggoner
November 21st, 2025 05:47 PM
Salvatore, I appreciate your feedback on the communication throughout your process. It's essential to me that you felt informed every step of the way. If you ever have further questions or need assistance in the future, feel free to reach out....
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Communication and ability to help those who are not sure what they are doing
Reply from Linda Riley, Ruoff Mortgage
November 13th, 2025 04:18 PM
I'm grateful for your feedback on my communication and support, Kyle. It's important to me that every client feels guided and informed throughout the process. If you have any more questions, don't hesitate to reach out.
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Cyndi Handley, Ruoff Mortgage
Cyndi Handley, Ruoff Mortgage has received a review with 5 star rating from Corbett
Reply from Owner
April 6th, 2026 04:39 PM
I appreciate your rating, Corbett. If you ever need assistance or have any questions in the future, feel free to reach out.
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Cyndi Handley, Ruoff Mortgage
Quick and to the point communication.
Reply from Cyndi Handley, Ruoff Mortgage
November 11th, 2025 05:28 PM
I'm glad you found my communication style effective. My goal is always to provide clear and efficient service. If you have any other needs or questions, please feel free to reach out at any time. Thank you for your feedback!
Very good with communication and very timely with her responses. No matter when I called or texted her she was there to answer.
There was great communication, and Sonia was able to answer all of my questions in a way I was easily able to understand.
Reply from Sonia Niccum-Gunderson
November 21st, 2025 04:09 PM
Jacob, I'm grateful for your feedback. Making sure that communication is clear and questions are answered thoroughly is always a priority for me. Should you need anything else or have more questions, please don't hesitate to get in touch.
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Lori Horney, Ruoff Mortgage
She is very friendly, knowledgeable and efficient. Great communication and easy to work with.
Reply from Lori Horney, Ruoff Mortgage
November 11th, 2025 04:13 PM
It's wonderful to hear that you found me friendly, knowledgeable, and efficient, Suzanne. Effective communication and being easy to work with are very important to me, so I'm glad to know that came across during our time together. If there's...
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Linda did a great job dealing with surprise issues and getting them resolved quickly.
Reply from Linda Riley
November 13th, 2025 04:19 PM
Thank you, Frank, for your kind words. I'm glad I could help resolve any surprise issues swiftly. If you ever need further assistance or have more questions in the future, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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