Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sonia was amazing to work with throughout the entire process.
Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
December 1st, 2025 06:03 PM
It's wonderful to hear that you had a positive experience throughout the entire process, Devlin. I aim to provide thorough support and assistance from start to finish. If there's anything else you need in the future, feel free to reach out.
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Edwin Carrillo, Ruoff Mortgage
Es muy Amable, Te Explica muy bien cuando no entiendes el procedimiento.
gracias Edwin Carrillo
por tu paciencia y ayuda!!!!!!
Reply from Edwin Carrillo, Ruoff Mortgage
November 25th, 2025 02:42 PM
¡Muchísimas gracias por sus palabras! 😊
Para mí es un gusto poder ayudarle y explicarle cada paso con claridad. Gracias por confiar en mí; aquí estoy siempre para lo que necesite en este proceso y en el futuro. ¡Un placer servirle! 🙌🏡
Sonias help was amazing.
Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
December 1st, 2025 06:03 PM
I'm glad to hear that you found my help beneficial, Nathan. If there's anything more I can assist you with or any questions you have, don't hesitate to reach out. Enjoy your new home.
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Samantha Conrad, Ruoff Mortgage
Being a new homeowner, it was alittle over whelming and had no idea what I was doing. being sent the fanie mae info it clicked and made more sense with the info that was given and talked about with the home buying experienc. Thank you to all...
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Reply from Samantha Conrad, Ruoff Mortgage
December 19th, 2025 02:35 PM
Thank you Alysia for trusting in our Team, I am so thankful that you appreciated the process and the education pieces along the way. Your feedback on the homebuyer edcuation course is deffinately appreciated and agree with the value it provided...
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Linda Riley has always gone above and beyond through the whole process. She is prompt and responsive with every detail. She is awesome to work with!
Reply from Linda Riley, Ruoff Mortgage
November 24th, 2025 12:25 PM
Thank you very much for your kind words, Michael. I am glad to know that my efforts to be thorough and responsive have been appreciated. Working with you has been a pleasure, and if you need any further assistance or have questions going forward,...
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Overall excellent experience
Reply from Steve Hissong
November 24th, 2025 03:46 PM
It's great to know that you had an excellent experience with us, Marah. We appreciate your feedback and are pleased we could meet your expectations. Should you have any future needs, please feel free to reach out. Thank you for choosing Ruoff...
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Wow! Stacy Tevis really knows her stuff. She made my experience of buying my forever home stress and worry free. If I had an issue of any kind; she was there to assist me in any way she could. If Stacy was going to be unavailable she let me...
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Reply from Owner
November 24th, 2025 11:40 AM
There's something missing from this review, Michelle! How awesome you were to work with as well! ❤️ Turning in paperwork that was needed through the process quickly- got us to the closing table and the keys to your new home faster!! 🏡
Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
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Reply from Jessica Prater, Ruoff Mortgage
November 24th, 2025 03:55 PM
Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
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Brad was amazing start to finish! From pre-approval to closing!
Reply from Owner
November 24th, 2025 12:39 PM
Thank you so much!!
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Responsiveness, professionalism, patience thru the process.
Reply from Brad Ellett
November 24th, 2025 03:18 PM
I appreciate your feedback, Christopher. It's important to me to be responsive and professional throughout the mortgage process. Thank you for highlighting these aspects along with my patience. If there's anything else I can assist you with,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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