Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Nick S
Reply from Cindy Jansky, Ruoff Mortgage
December 25th, 2025 07:33 PM
Your positive rating means a lot to me, Nick. Thank you for taking the time to share it. If you have any feedback or questions in the future, feel free to reach out.
Cindy was amazing to work with. Her expertise , attention to detail and exemplary availability made the whole process a breeze.
Reply from Cindy Jansky
December 24th, 2025 06:32 PM
I appreciate your kind words, Nicholas. I'm glad that my expertise and attention to detail made the process easier for you. It's important to me that clients feel well-supported throughout their journey. If you have any further questions or...
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Very helpful, polite, supportive and informative staff. The esigning of documents for me was very helpful, as was the updates posted on my email.
Reply from Stacey Tevis
December 23rd, 2025 11:23 PM
I appreciate your kind words about the support and information provided throughout your experience, Linda. I'm glad that the e-signing process and updates via email were beneficial to you. If you need further assistance or have any questions,...
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Was on top of his game the whole way through.
Reply from Owner
December 16th, 2025 04:28 PM
Thank you for the excellent survey Junior. I truly appreciate it.
I wish you nothing but the best in your beautiful new home!
You took care of everything and keeps me updated on what to do next.
Reply from Cory Wilson, Ruoff Mortgage
December 16th, 2025 04:29 PM
Thank you for the excellent survey Junior. I truly appreciate it.
I wish you nothing but the best in your beautiful new home!
Made a very stressful process way less stressful . Going above and beyond to do so.
Reply from Cory Wilson
December 16th, 2025 04:30 PM
Thank you for the great survey Patience. It wasn't easy, but together, we got it done. I appreciate all your hard work as well.
I'm looking forward to working with you again in the future!
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Excellent support, the team is knowledgeable and guided me throughout the whole process, I felt confident all the time.
Reply from Owner
January 10th, 2026 12:40 AM
Thank you Luis for the review! Very much appreciated!
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From start to finish I always received the support I needed, this is my first home and she made everything very easy, would recommend her 100%. I appreciate it all.
Reply from Stacey Tevis
December 23rd, 2025 08:22 PM
It's gratifying to know that I could provide the support you needed during your first home purchase, Luis. I'm pleased to have made the process easier for you. If you have any further questions or need assistance in the future, feel free to...
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Thourough explanations and great communication
Reply from Steve Hissong
December 15th, 2025 03:32 PM
We appreciate your feedback, Caden. It's important to us that our clients receive thorough explanations and excellent communication throughout the process. Thank you for your 5-star rating, and please feel free to reach out if you have any...
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Communication was great and Dee was very knowledgeable and we love the fact that we got a quick response anytime we needed it
Reply from Dee Waggoner
December 22nd, 2025 06:24 PM
Thank you for sharing your thoughts, Ashley. I'm pleased to hear that you appreciated the communication and found my responses timely and informative. If there's anything more I can assist with, please don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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