Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick response time. Working with us as we sold our home and bought a new home.
Reply from Stephanie Moncayo, Ruoff Mortgage
February 9th, 2026 05:25 PM
It was a pleasure working alongside you and Callie :) Wishing you nothing but the best in your new adventure!
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Shelline W
Reply from Owner
February 20th, 2026 10:38 AM
I appreciate your rating, Shelline. Thank you for the support. If you ever have more to share, I'm here to listen.
Stephanie's care, consideration, responsiveness and knowledge were outstanding. As an out of state buyer, she provided me with excellent customer service . Stephanie took the time to ensure I was aware throughout the process. I would recommend...
read more
Reply from Stephanie Moncayo
February 9th, 2026 05:26 PM
It was SO GREAT working with you Shelline! Loved being able to make this investment happen for you and I really look forward to doing many more of these together to keep on building your real estate portfolio!
for
Very informative process
Reply from Brad Ellett
February 12th, 2026 01:12 PM
I appreciate your feedback, Jerry. It's good to know that you found the process informative. If you have any further questions or need additional assistance, I'm here to help. Thank you for sharing your thoughts!
Stephanie was on top of everything. Very quick and organized and very informative. She was very patient and understanding. Just overall great to work with and we love ruoff.
Reply from Owner
February 9th, 2026 05:27 PM
Thanks so much for your kind words Callie :) You and Marc were great to work with and I'm wishing you guys all the best in your new home!
Stephanie was on top of everything. Very quick and organized and very informative. She was very patient and understanding. Just overall great to work with and we love ruoff.
Reply from Stephanie Moncayo, Ruoff Mortgage
February 9th, 2026 05:27 PM
So great working with you guys, thanks so much for trusting me with your mortgage. Good luck in your new adventure and all my best wishes to you!
for
Stacey found ways to overcome some issues I had during the loan process
Reply from Stacey Tevis
February 18th, 2026 10:50 PM
I'm pleased to hear that I could help navigate the issues you faced during the loan process, Laura. If you have any more questions or need further assistance, please feel free to reach out.
Cory was knowlegable and informative during the entire process and even accepted phone calls and responded to texts almost immediately. I couldnt reccomned a better loan officer!
Reply from Cory Wilson, Ruoff Mortgage
February 9th, 2026 01:41 PM
Thank you for the great survey Kanon!
You made the process easy for me.
If you ever have any questions or concerns, I'm always here for you.
I wish you nothing but the best in your new home!
I knew nothing about this process and Cindy was there to guide us through the whole thing. she answered all of our questions and explained things in great detail so we weren't confused. she was great to work with!
read more
Reply from Cindy Jansky
February 16th, 2026 04:39 PM
Navigating the mortgage process can be daunting, so I'm glad I could help make things clearer for you, Molly. It was my pleasure to answer your questions and guide you through each step. If you have any more questions or need assistance in...
read more
Cindy went above and beyond for us. Communication was always happening and felt like we were made a priority. 10/10!
Reply from Cindy Jansky
February 16th, 2026 04:31 PM
It's great to hear that you felt prioritized, Bradley. Ensuring clear communication and giving each client focused attention is my goal, so I'm glad this came through for you. If there’s anything more I can do for you in the future, feel free...
read more
1031–1040 of 6994
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us