Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Ruoff Mortgage - Cleveland
Ruoff Mortgage - Cleveland has received a review with 5 star rating from Migdalia S
Reply from Owner
January 30th, 2023 04:25 PM
Hi, Migdalia. Thanks for the stars rating!
Answered answered every phone call as soon as possible and kept us informed been in other situations that lenders don't respond properly and this was very pleasantAnswered answered every phone call as soon as possible and kept us informed been...
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everything was done fast and accurately.
Josh was responsive, friendly, and always available!
Reply from Josh Pick, Ruoff Mortgage
June 24th, 2024 08:39 PM
Thank you, Bob!!
Tara went above and beyond to make sure that we knew exactly what was going on at all times, and answer any questions we had no matter the time of day!
for
Jaime Ostendorf
Not having to go through a robot system to get ahold of our agent, Jaime, and being able to contact him directly with concerns and questions was an absolute game changer for who we ultimately decided we wanted to go with.
Scott was very considerate of our situation and went the extra mile in showing respect and attention.
for
Ruoff Mortgage - Stow
Christi Nichols did an amazing job with a challenging situation! She is knowledgable, timely, and very professional. I have even referred family members to her because I trust she will do well for them! Thank you Christi!
Reply from Owner
January 19th, 2023 02:28 PM
Hello DeWayne. Thanks for the positive feedback. Your recommendation is highly appreciated too!
I appreciated the full process. The app to track progress and documents that I needed to sign was very helpful. Between that and contact with Rodney, communication was top tier.
Rodney Reynolds was honest and straight forward with the process. He was constantly informing us and if we had questions he answered above and beyond. He also was very down to earth and we didn't feel let out or like we were being scammed.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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