Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Ruoff Mortgage - Medina
Very professional always willing to help and communicate make things make sense in this very fast paced housing market. Especially for a newer homeowner.Sarah COLE my Loan Officer and I have worked with Sarah on a previous property and it was...
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Reply from Owner
July 7th, 2023 05:35 PM
Greetings Lou, Thank you so much for taking the time to write such a positive review about your experience with Ruoff Mortgage. We are thrilled to hear that our team, especially Sarah Cole, provided you with professional and helpful service....
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Always willing to help take calls and communicate to help make sure I had a smooth process during this very stressful and fast time.
for
Matt Wisniewski, Ruoff Mortgage
Matt was extremely helpful and thorough throughout the entire process. Always made himself available and was very friendly. We appreciated his help as we were very unfamiliar with the whole process but Matt made it as smooth and clear as possible....
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Josh was always available 7 days a week. For a FTHB, without a clue about the process, this was an invaluable experience. I appreciate Josh's professionalism and approachability throughout the process. Josh is an easy recommendation to make...
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Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:45 PM
Thank you, Alex! I very much appreciate you taking the time to complete the survey!
for
Shawn Donaldson, Ruoff Mortgage
I loved how Shawn was so responsive, always answering every question. He was always willing to go above & take calls no matter time or day. He really made my buying exsperience the best I could imagine. I have given his cards out to others...
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Reply from Shawn Donaldson | NMLS# 2303822 | R...
February 2nd, 2024 05:44 PM
Thank you so much, Karla. I'm delighted to hear that you had a positive experience with your home buying process. It was a pleasure assisting you and I'm always here to help, regardless of the time or day. Your kind words and recommendation...
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for
Shawn Donaldson, Ruoff Mortgage
Kept me informed of every little detail every step of the way!
Reply from Shawn Donaldson | NMLS# 2303822 | R...
February 2nd, 2024 05:45 PM
Thank you, Brian, for taking the time to share your experience and for the perfect rating. I'm pleased to hear that you felt well-informed throughout the process; transparency is fundamental in my approach to client service. At Ruoff Mortgage,...
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Reoccurring communication was very nice. Being connected for even minor updates or even nothing at all helped to ease the process.
The entire process was quick and clear. Communication was efficient and answers were provided immediately.
You were extremely knowledgeable and very pleasant to work with.
Reply from Rodney Reynolds | NMLS# 190606 | Ru...
July 31st, 2023 06:14 PM
Thank you so much for the kind words. You were a pleasure to work with as well.
Very efficient, no time wasted. A++ service
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:45 PM
Thank you, Joe...I appreciate you taking the time to complete the survey and that you had a positive experience!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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