

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ruoff Mortgage does a great job to get loans closed quickly and efficiently. Mike Shannon especially is a fantastic loan officer who is no-nonsense, low drama, and always provides a smooth transaction from start to finish.
Ruoff Mortgage - Lorain has received a review with 5 star rating from Greg R
Reply from Owner
October 12th, 2023 05:14 PM
Hi, Greg. Thank you very much for your rating! We are glad you had a pleasant experience.
Fast replies & great explanation on stuff i did not understand as a first time home owner
Reply from George Gotsis | NMLS# 294121 | Ruof...
October 12th, 2023 05:11 PM
Thanks for all your cooperation on the deal....Enjoy your home
Josh Pick was thorough, efficient, patient, and understanding. My situation was not typical, and many other loan officers would have gotten fed up by day 2. Josh stuck around and was more easygoing than any other loan officer I have worked...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 08:00 PM
Thank you so much for the kind words and amazing review, Isaac! I'm thrilled that we were able to get to the finish line, and it was my pleasure to help you through the process!
Mario was great as usual very professional knowledgeable coupled with awesome customer service
Reply from Owner
October 12th, 2023 07:41 PM
Thank you for your kind words, Joe Joe Jackrabbit! We're thrilled to hear that Mario provided you with excellent service and expertise. We appreciate your continued support and look forward to assisting you in the future.
Ruoff Mortgage - Mentor has received a review with 5 star rating from Clyde C
Reply from Owner
October 11th, 2023 07:27 PM
Hi, Clyde. Thanks for the stars rating!
Wonderful thanks for everything.
Melissa Hahn is a loan officer that “gets it”. She realizes that people do not have the energy or mental bandwidth to be home buying experts and calms you down by explaining anything and everything you need when you do freak out. Melissa was...
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Reply from Owner
October 11th, 2023 01:27 PM
Thank you, Adam, for taking the time to share this amazing validation of the Ruoff experience. We're thrilled to hear that Melissa provided you with expert advice throughout the home buying process. We appreciate you putting your trust in Melissa...
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Sarah was absolutely amazing!! She was very professional and personable. She always made herself available to answer all our questions and helped us navigate through the thicket of financial jargon. Sarah was definitely a positive force when...
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Reply from Owner
October 11th, 2023 12:00 AM
Dear Jake,Greetings! Thank you so much for taking the time to write such a wonderful review about Sarah and our team at Ruoff Mortgage. We are thrilled to hear that Sarah provided you with exceptional service and made your home buying process...
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Sarah was the best!! Sarah took the time to explain EVERYTHING thoroughly and made sure I knew every detail about my loan. She followed up with me every step of the way and made the deal go as fast and efficient as possible. 100% recommend...
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Reply from Owner
October 11th, 2023 12:00 AM
Thank you, Brandon, for your positive review! We're thrilled to hear that Sarah provided you with exceptional service and made sure you were well-informed throughout the loan process. We appreciate your recommendation and look forward to assisting...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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