

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I am a first time buyer so I didn't know a thing about this process. Ms. Lori was very efficient and super sweet! She kept me informed every step of the way. She was thorough and explained everything step by step. She was also very patient...
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Reply from Owner
October 11th, 2023 12:00 AM
Greetings Wana,Thank you for taking the time to share your experience with Ruoff Mortgage and Ms. Lori. We are thrilled to hear that she provided excellent service and made your first time home buying experience a positive one. We understand...
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Very professional always willing to help and communicate make things make sense in this very fast paced housing market. Especially for a newer homeowner.Sarah COLE my Loan Officer and I have worked with Sarah on a previous property and it was...
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Reply from Owner
October 11th, 2023 12:00 AM
Greetings Lou, Thank you so much for taking the time to write such a positive review about your experience with Ruoff Mortgage. We are thrilled to hear that our team, especially Sarah Cole, provided you with professional and helpful service....
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Lori was absolutely amazing. Everything waa done so quickly and efficiently! All my questions were answered in depth and promptly! She was an absolute sweetheart! Already recommended to a couple people!
Reply from Owner
October 11th, 2023 12:00 AM
Greetings Laura, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Lori provided you with exceptional service and that your questions were answered promptly. We appreciate you recommending...
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Josh was really great to work with and took extra time to explain a lot to me as a first time buyer. He had a lot of patience and the correspondence was steller.
Reply from Owner
October 11th, 2023 12:00 AM
Greetings Chad,Thank you for choosing Ruoff Mortgage as your lender and for taking the time to leave us such a positive review! We are thrilled to hear that Josh provided you with exceptional service and made your first-time buying experience...
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Keegan was very helpful and knowledgeable. He kept me in the loop every step of the way and was always accessible via email or telephone!
Reply from Owner
October 11th, 2023 12:00 AM
Dear Rasheena,Greetings! Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that Keegan provided you with excellent service and kept you informed throughout the entire process. We are committed...
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Ruoff Mortgage - Medina has received a review with 5 star rating from Matthew S
Reply from Owner
October 11th, 2023 12:00 AM
Hi, Matthew. We appreciate the rating and are glad we could provide you with a positive experience!
Ruoff Mortgage - Medina has received a review with 5 star rating from Sean C
Reply from Owner
October 11th, 2023 12:00 AM
Hi, Sean. Thank you very much for your rating! We are glad you had a pleasant experience.
Ruoff Mortgage - Medina has received a review with 5 star rating from Jim S
Reply from Owner
October 11th, 2023 12:00 AM
Hi, Jim. Thank you very much for your rating! We are glad you had a pleasant experience.
Sarah C. was absolutely fantastic! She was very honest, attentive, patient, and very very informal. She answered EVERY question and educated me throughout the entire process. Best of all, Sarah delivered valued service while being down-to-earth...
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Reply from Owner
October 11th, 2023 12:00 AM
Thank you so much Treyshaun for taking the time to write such a wonderful review of Ruoff Mortgage and specifically highlighting Sarah C.'s excellent service. We are thrilled to hear that Sarah was able to provide you with the information and...
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Lori Fetter is an amazing mortgage officer. She was extremely responsive to all questions and/or concerns that I brought forward and was always happily willing to explain unfamiliar concepts to me. Ruoff's online portal was extremely user friendly...
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Reply from Owner
October 11th, 2023 12:00 AM
Dear MaKell,Thank you so much for taking the time to write such a wonderful review about our mortgage officer, Lori Fetter, and your experience with Ruoff Mortgage. We greatly appreciate your positive feedback.We are glad to hear that Lori...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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