

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Communication was wonderful. My questions were always answered quickly! Uploading documents to the Loan Butler was easy and convenient.
Keegan was available for all of my questions no matter how simple or complex at any time of day. The process was unbelievably easy and I will recommend him moving forward!
Reply from Owner
October 19th, 2023 10:46 PM
Thank you for your positive review, Courtney! We're glad to hear that Keegan provided excellent customer service and made the mortgage process easy for you. We appreciate your recommendation and look forward to assisting you in the future.
Keegan was available for all of my questions no matter how simple or complex at any time of day. The process was unbelievably easy and I will recommend him moving forward!
Reply from Keegan Fetter | NMLS# 1673268 | Ruo...
October 19th, 2023 04:16 PM
Thank you!
Lynne exceeded expectations for helping us with our loan/home buying process. She was always available for phone calls, responded fast to emails and texts, and answered any questions we had. Lynne was very thorough with answering questions...
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Reply from Lynne Kearis, Ruoff Mortgage
April 7th, 2025 07:21 PM
I'm thrilled to hear that you had a positive experience with the loan/home buying process, Taylor. Your satisfaction is my top priority and it's heartening to know I was able to meet your expectations. Thank you for taking the time to share...
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Ruoff Mortgage - Lorain has received a review with 5 star rating from Gabrielle G
Reply from Owner
October 16th, 2023 03:54 PM
Hi, Gabrielle. We appreciate the rating and are glad we could provide you with a positive experience!
Five stars
Reply from George Gotsis | NMLS# 294121 | Ruof...
November 7th, 2023 08:39 PM
Thank You Gabby
Everyone in the team are the best especially Russ Ionia and Lorel . They are helpful and a lot of patients for every steps. I am very lucky to have them help to run my mortgage.
Top notch.
Reply from Owner
October 18th, 2023 01:35 PM
Hi, John. We appreciate the rating and are glad we could provide you with a positive experience!
Matt and his team were top notch and very helpful.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that you had such a positive experience with myself and my team at Ruoff Mortgage. We always strive to provide top-notch service to our customers and I'm glad we met your expectations. Thank you John, for your glowing review...
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It was a huge run around, Rodney clearly doesn’t care about anyone he works for. Scot was ok. Nobody went above and beyond. Closing date got pushed back again and again. Felt like I was constantly lied to. Nobody could ever give a straight...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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