Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.93

(3,881)

Filter by Date

Range

Filter by Rating

I wish I could have participated in a first time buyer program that actually helps with down payment. I also think that the “we will pay your bills at closing” should not be a stipulation… I was doing awesome paying my own bills on time (not...

My partner and I were first time home buyers, and Matt made us feel very comfortable with the home experience. Laying out what the steps of the mortgage process were, answering our questions in a very timely manner, and using his experience...

Reply from Owner

March 18th, 2024 10:41 AM

Thank you, Frederick, for taking the time to leave such a wonderful review for Matt Koch and Ruoff Mortgage. We truly appreciate your high rating and are thrilled to hear how satisfied you are with your home buying experience. Matt is indeed...

Matt was extremely helpful at all steps of the process. He made time for us out of his busy schedule so that we could speak to him when we needed support, which was frequent at first when we were first time home buyers. He was incredibly knowledgeable...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Frederick, for such a wonderful review! We're thrilled to hear that Matt provided you with exceptional service during your home buying process. Our team at Ruoff Mortgage strives to ensure our first-time home buyers feel supported...

Fast an answer all questions

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 06:00 PM

I'm thrilled to hear you had a positive experience and that I was able to assist you swiftly and answer all your questions. Your 5-star review is greatly appreciated, Ricky. I'm here should you need any further mortgage assistance. Thank you...

Sara was knowledgeable and quick she did everything and I mean everything she could to make our home buying experience easy. We have already recommended her to friends!

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 05:59 PM

I'm truly thrilled to hear that you found our home buying process to be easy, Tammy. It's always my goal to provide efficient and knowledgeable service, and I'm glad I could deliver that for you. Your recommendation means the world to me. Looking...

Shawn was amazing durning this process! As a first time home owner I had so many questions & he made sure that he answered all of them & answered them thoroughly. He made me super comfortable and confident durning this process of buying a house....

Reply from Shawn Donaldson | NMLS# 2303822 | R...

March 24th, 2024 12:31 AM

Thank you so much for your kind words, Alanna. I'm thrilled to hear that you felt comfortable and confident throughout your home buying process. It was my pleasure to answer all your questions and guide you as a first-time homeowner. Your recommendation...

Everyone was real knowledgeable and made me feel comfortable through the whole process.

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Jeffrey H

Sarah was absolutely amazing! Her and her team took amazing care of us and we will recommend them to everyone and anyone! Thank you for everything!

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 06:01 PM

Thank you so much for the glowing review, Jeffrey! It was a pleasure assisting you and your high praise means a lot to me and my team. Your recommendation is the highest compliment we could receive. Looking forward to serving you and your referrals...

Matt and his team went out of their way to make the mortgage process super easy. He even work on vacation, answering questions, easy.Their use of loan butler, electronic signature and document uploading made it easy to keep up with the process....

2481–2490 of 3881

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us