Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - Mentor
What a great company. I can not say enough of all there help and how much time they invest in you and your purchase.
Reply from Owner
September 23rd, 2024 05:34 PM
We're absolutely thrilled to hear that you had such a positive experience with Ruoff Mortgage. Your kind words mean the world to us. Our team is dedicated to providing exceptional service to each of our clients. We're happy to hear that our...
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Matt Wisniewski, Ruoff Mortgage
Prompt, clear, transparent communication. Delivered as promised.
Matt provided excellent customer service in a friendly, approachable, professional manner.
for
Ruoff Mortgage - Medina
As a lawyer and real estate broker I found the branch manager Lori Fetter to be untrustworthy and rude. Lori almost disclosed my personal information to a RE salesperson pretending to be a broker who I had already decided not to work with....
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Reply from Owner
September 23rd, 2024 04:18 PM
Thank you for taking the time to share your feedback regarding your experience with us, Dr. Cimring. We take your concerns seriously and are committed to providing a positive and professional experience for all our clients. In addition to your...
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Ruoff Mortgage - Cleveland
Mario was my loan officer and was on top of his game i thought. Came time to close and he had not completed all the paperwork and was missing documents. Once a new agent took over everything went smoothly. I would recommend but not Mario as...
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Reply from Owner
September 23rd, 2024 05:29 PM
We appreciate you taking the time to share your feedback regarding your recent experience with Ruoff Mortgage. We understand that your home-buying process can be stressful, and we're sorry to hear that your experience was less than ideal.We...
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Rodney was excellent! He was very professional and knowledgeable about the loan process. Everyone at Ruoff Mortgage worked very hard to get our loan processed. We were able to close on our house 2 weeks earlier than scheduled.
Reply from Rodney Reynolds
September 29th, 2024 06:17 PM
Happy to hear about your positive experience, Betty! It was a pleasure assisting you throughout the loan process. The fact that we were able to close ahead of schedule is testament to the hard work and dedication of our team here at Ruoff Mortgage....
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for
Ruoff Mortgage - Mentor
Friendly and helpful.
Reply from Owner
September 19th, 2024 07:51 PM
Hi, Cheryl. We appreciate the kind words and are glad we could provide you with a positive experience!
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Ricky Z
Reply from Owner
October 20th, 2024 02:09 PM
Thank you so much for taking the time to leave such a great rating, Ricky! We're thrilled to hear that you had a stellar experience with Matt Koch at Ruoff Mortgage. Your satisfaction and positive feedback motivate us to continuously improve...
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Everything was great!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Glad to hear that everything went great, Richard! I appreciate your positive review and the perfect rating. Here at Ruoff Mortgage, we strive to provide top-notch service, and your feedback confirms that we're on the right track. If you have...
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Vic Yefremenko, Ruoff Mortgage NMLS# 162878
I worked with Vic throughout my home purchase. As a first-time home buyer, he helped me understand my loan through thick and thin. He was extremely patient with me and all my questions as well as getting me a steal of a deal. If I knew someone...
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I appreciate Russ explaining the entire process in a simple but understandable manner, which can be difficult for an immigrant to understand. Russ and his team promptly responded and completed the closing on time.
Reply from Russ Iona
September 28th, 2024 06:21 PM
I'm delighted to hear that you found our process to be clear and understandable, Monicah. It's crucial for us at Ruoff Mortgage to ensure that every step is transparent to our clients. Your positive feedback is greatly appreciated, and I'm...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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