Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori was amazing! Always ready to answer questions and very knowledgeable and helpful. The portal makes the paperwork portion so much easier
Reply from Lori Fetter
July 30th, 2026 03:10 PM
Cynthia, I'm grateful for your kind words. I'm happy to hear that I could assist you effectively and that the portal was helpful in streamlining the paperwork. Thank you for sharing your positive experience!
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Priscilla S
Reply from Owner
July 20th, 2026 03:31 PM
Priscilla, thank you for the 5-star rating! I'm grateful for your support and for choosing Ruoff Mortgage. You were a pleasure to work with. Your financial knowledge really made the process flow smooth! I look forward to helping you buy your...
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Dan is a great listener, he and his team addressed my concerns and I learned about the loan process.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
July 19th, 2026 11:18 PM
Priscilla, I'm pleased to hear that you found my listening skills helpful and that you felt your concerns were addressed. It's great to know you learned about the loan process with my team and me. Thank you for choosing Ruoff Mortgage!
Jim was effectively communicative, transparent and easy to work with. This is my first home buying experience and I had a ton of questions, he never made me feel bad for not knowing simple things! Easy to talk with.
The entire process was much less stressful thanks to their team. They clearly explained each step, communicated well with us and our realtor, and handled everything efficiently. They were always available to answer questions and made the process...
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Our experience was excellent because of how well Keegan did at keep us up to date on next steps, answearing any additional questions we had, and going (what I believe) is out of his way to ensure a smooth process. Thank you Keegan!
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Reply from Keegan Fetter, Ruoff Mortgage
July 16th, 2026 04:10 PM
Thank you so much John!
Very good communication
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
July 16th, 2026 03:07 PM
Matthew, I appreciate your feedback on the communication. I'm grateful for the opportunity to assist you, and thank you for choosing Ruoff Mortgage!
Del was great to work with! My first time buying a home and this was as straight forward as you could make it on this process
Reply from Del Lekan
July 27th, 2026 01:09 PM
Dalton, I'm happy to hear that your first home-buying experience was straightforward. It's wonderful to know that I could assist you during this important process. If you have any further questions or need more help, feel free to reach out.
This is our third house and each time we have gone with a different lender. I would say that Ruoff had very good communication and clear tasks for the documents needed for underwriting. The website interface is easily the best Ive used so far....
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Reply from Rodney Reynolds
July 27th, 2026 07:31 PM
Daniel, thank you for sharing your experience and for choosing Ruoff Mortgage for your third home. I'm pleased to hear that you found our communication and website interface helpful and clear. If there's anything else you need, please feel...
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Customer service and communication was amazing
Reply from Josh Pick, Ruoff Mortgage
July 15th, 2026 04:03 PM
Thank you, Ben! I'm happy we were able to get you your condo when other lenders tuned down the association. Thank you for trusting that I'd be able to do it, and congratulations to you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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