Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori and her team went above and beyond to make the whole process and transition as smooth as possible. Lori is very knowledgeable in her job and was very helpful to me. She doesn't sit on things but works hard to get them done professionally...
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Reply from Lori Fetter, Ruoff Mortgage
January 22nd, 2025 08:14 PM
Thank you so much for your kind words, Anna. I am thrilled to hear that you found the process smooth and efficient. My team and I are committed to providing the best service possible and it's great to hear that it's appreciated. We always strive...
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Ruoff Mortgage - Medina
Great to work with.
Reply from Owner
January 13th, 2025 06:17 PM
Hi, Cassandra. We appreciate the rating and are glad we could provide you with a positive experience!
Everything was excellent ! Felix is good at his job !
Reply from Felix Velez
January 19th, 2025 03:56 PM
I'm thrilled to hear that you had such a positive experience, Christopher! I take great pride in my work at Ruoff Mortgage, and I'm delighted that this showed in your interactions with me. Your 5-star review is greatly appreciated and motivates...
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Ruoff Mortgage - Mentor
Ruoff Mortgage - Mentor has received a review with 5 star rating from Samm T
Reply from Owner
January 8th, 2025 01:55 PM
Hi, Samm. Thank you for taking the time to rate us!
Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Kayla S
Quick replies any time of day, Del was really good at updating us on our loan milestones and helped us upload needed documents as soon as they were needed to avoid delays
Reply from Del Lekan
January 18th, 2025 12:38 AM
Hi Kayla, thank you for the 5-star rating and for taking the time to leave such a positive review. I'm glad to hear that my constant updates and assistance with your loan milestones made a difference in your experience with Ruoff Mortgage....
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Been working with Dan for a while helping my Real Estate Clients and have not been disappointment in over 4 years. He explains and reassures clients every step of the loan process which makes my job smooth and I can focus on creating excellence...
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Reply from Owner
January 16th, 2025 09:40 PM
Thank you, Patrina, for the fantastic review and for your continuous trust over the years. It's always a pleasure working with you and I'm thrilled to know that our collaboration has been beneficial. Your satisfaction and your clients' happiness...
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communicated clearly and often
Mr. Michael Shannon’s ability to navigate obstacles, communication, knowledge and experience make him the best loan officer I have ever dealt with. He has clear expectations and understood my needs. I cannot thank him enough.
Reply from Michael Shannon
December 15th, 2025 04:22 PM
Thank you. I'm glad you were happy with everything.
Mr. Michael Shannon’s ability to navigate obstacles, communication, knowledge and experience make him the best loan officer I have ever dealt with. He has clear expectations and understood my needs. I cannot thank him enough.
Reply from Owner
January 22nd, 2025 04:00 PM
I'm always happy to see people had a good experience. Thank you for letting me help you through the process and I hope you enjoy your new home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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